Medical Receptionist

Job Description

Job Description

Medical Receptionist – Primary Care

Our Story:

Physician Care Centers (PCC) is a growing healthcare MSO with 70+ value-based primary care clinics serving patients across Florida, Texas, Georgia, South Carolina, and Nevada. With a team of 500+ professionals, we’re committed to delivering exceptional care and improving patient outcomes.

The Role:

We’re seeking a Medical Receptionist – Primary Care to ensure an exceptional patient experience from the moment they walk through the door. Under the supervision of the Office Manager, you’ll support daily front desk operations, manage patient interactions, and help maintain an efficient and welcoming clinic environment.

What You’ll Do:

• Greet patients in a courteous and professional manner and manage check-in and check-out procedures.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient demographics, insurance information, and collect copayments asrequired.
• Answer incoming calls, respond to inquiries, and route messages appropriately.
• Maintainaccurateand up-to-date patient records in the electronic health record (EHR).
• Manage front deskworkflowto ensure smooth patient flow and minimal wait times.
• Scan, file, and process patient documentation as needed.
• Alwaysmaintaincompliance with HIPAA and office policies.
• Other relevant duties as assigned by management.

What We’re Looking For:

• 1+ years of experience in a medical office orrelatedcustomer service role.
• High school diploma or equivalent required.
• Knowledge of medical office procedures, insurance verification, and EHR systems preferred.
• Strong communicationand customer service skills.
• Ability to multitask in a fast-paced environment.
• High levelof professionalism, reliability, and attention to detail.

Why Join PCC?

• Impactful role in a mission-driven organization.
• Competitive salary and growth potential.

Ready to make a difference? Apply today and help us build the future of patient care!