Program Manager / RN , Cardiovascular Care

Emory Healthcare Program Manager For Cardiovascular Care

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• Comprehensive health benefits that start day 1
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• And more

Job Description

Job Summary: The Program Manager for Cardiovascular Care plays a vital role in ensuring high-quality care throughout the continuum for patients, while consistently working to achieve optimal outcomes. This position is responsible for providing comprehensive oversight, direction, coordination, and care throughout the continuum for cardiovascular patients, from admission through discharge. This is accomplished through regular collaboration with the interdisciplinary team, patients, registry abstractors, community partners, and external service providers such as EMS. The role requires advanced knowledge and expertise in cardiovascular patient care and serves as a key resource for staff, interdisciplinary teams, and community members involved with patient management within this specialty area. Maintaining high-quality data is essential, with the objective of achieving clinical excellence, including the attainment and maintenance of Emergency Cardiac Care Certification. Additionally, the position is tasked with delivering education and training based on data analyzed trends and outcomes. It also contributes to the development of policies, procedures, order sets, and care pathways aimed at enhancing quality of care and supporting program growth. Active participation as an educator in community initiatives, such as the Patient/Family Education Committee (PFEC) and other outreach activities, is required. The position is also involved in the implementation of cardiovascular marketing strategies. Collaboration with the Heart & Vascular Director of Quality, Chief Quality Officer, and Cath Lab Medical Director is integral to the role, ensuring that leadership is aligned and that medical record documentation accurately reflects all aspects of inpatient clinical treatment, decision-making, and diagnosis.

Primary Duties and Responsibilities:

• Improvement: Manages, develops, implements, and evaluates systems and programs to enhance the quality of care throughout the patient care continuum, making it easier for front line clinicians to deliver care. Maintains quality data with the goals of achieving clinical excellence.
• Communication and Collaboration: Align, partner, and collaborate with the GWTG-CAD and Cath PCI abstractors. Engages with and collaborates with other peer Program Managers (Cardiovascular) in developing and implementing a Standard for Emory H&V. Communicates and collaborates with members of the multi-disciplinary team.
• Process Optimization: Optimize processes to minimize delays in care, including but not limited to; prehospital registration, activation before ambulance arrival, implementation of ED protocols for direct transfer to the CCL, dc process.
• Patient Care: Follows patients from presentation to discharge to ensure care strategies are implemented, such as, d/c medications, referral to cardiac rehab, etc. As necessary, engaging with and following up with the clinical team to complete prior to patient d/c.
• Compliance and Standards: Knowledge and understanding of the registry and accountable metrics and definitions, with the ability to facilitate change when needed. Ensure compliance with national standards for quality of care. Coordinates ECCC certification.
• Education and Training: Plan, create, and present orientation sessions, educational opportunities, and in-service programs related to patient care and management. Participate in or lead both professional and community events, whether clinical or non-clinical. Serves as a resource to staff and clinical team.
• Feedback, Improvement, Policy: Provide prompt feedback on opportunities and/or gaps of care/process. Improvement is data driven, with focus on registry accountable metrics. Facilitate and/or assist in developing standards of care, policies, and procedures that promote optimal care.

Employee will perform additional duties as assigned, within scope, as defined and requested by leadership.

Work Type: On-site

Minimum Required Qualifications:

• Education: Bachelor's degree in Nursing, Healthcare Administration, or a related field.
• Experience: Five (5) years of experience as a Registered Nurse, with at least 1 year in complex hospital setting.
• Licensure: Must have a valid, active, and unencumbered nursing license or temporary permit as approved by the state board.

Preferred Qualifications:

• Experience: In Cath Lab and/or ICU/CCU
• Certifications: ACLS

Physical Requirements (Medium-Heavy): up to 25 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.

Environmental Factors: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Leave and Accommodations.