Operations Supervisor

Operations Supervisor - Building Engineering

Lead daily operations for your designated area(s), ensuring safe, efficient, and cost-effective service delivery to clients and building occupants. You'll provide direct operational support to field teams, track and report performance metrics, and collaborate with fellow Operations Managers to ensure regional consistency. Your role includes leveraging specialized skills to streamline projects and processes while participating in talent acquisition and onboarding of technical staff.

Operations Leadership

• Communicate owner/landlord processes to engineering teams and contractors performing building infrastructure work
• Identify, implement, and execute updates to policies, procedures, and best practices
• Partner with EH&S and account management to identify safety hazards and ensure safe work environments
• Manage refrigerant purchases and tracking compliance

Reporting & Performance Management

• Gather and compile data for business reporting requirements
• Track and monitor SLA performance metrics
• Manage work orders and NTE (Not-to-Exceed) approvals in Corrigo system
• Oversee budget planning and forecasting processes

People Leadership

• Direct operations, staffing, performance, and development of technical teams
• Conduct performance reviews and ensure compliance with policies, procedures, and training requirements
• Recruit, interview, and onboard technical staff

Additional Responsibilities

• Support special projects and other duties as assigned

Required Skills & Qualifications

Education

• High School Diploma or equivalent

Experience

• Minimum 7 years of technical experience in building engineering with strong expertise in packaged HVAC equipment repair, refrigeration, maintenance, and overall system design and application

Technical Skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with CMMS systems (Corrigo or similar)
• Understanding of HVAC systems, refrigeration principles, and building automation

Core Competencies

• Strong organizational and management capabilities
• Excellent interpersonal and supervisory skills with customer service focus
• Strong analytical abilities and attention to detail
• Effective business writing and verbal communication
• Ability to multi-task and work independently or collaboratively
• Adaptable to dynamic work environments and change management

Certifications & Licenses

• Valid Driver's License
• Universal EPA Refrigerant Certification

Preferred Skills & Qualifications

Experience

• 8+ years of building engineering operations experience
• Previous management or supervisory experience in commercial real estate or facilities management
• Experience with budget management and financial forecasting

Additional Certifications

• Trade-specific certifications (HVAC, electrical, plumbing)
• Safety certifications (OSHA 10/30, First Aid/CPR)
• Building operator or facilities management credentials

Technical Knowledge

• Familiarity with JLL systems and processes
• Advanced proficiency in data analysis and reporting tools
• Experience with energy management and sustainability initiatives

JLL is an equal opportunity employer committed to diversity and inclusion in the workplace.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

100,000.00 – 130,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Columbus, OH, Dayton, OH

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay