Payload Sensor Maintenance Field Service Representative (FSR)

Job Description

Job Description

Note: Pending Contract Award

JOB TITLE: Payload Sensor Maintenance Field Service Representative (FSR)

LOCATION: To be determined (OCONUS and CONUS Locations)

POSITION OVERVIEW:

FSRs at CONUS and OCONUS locations to provide maintenance and support services for the MTS Sensors, and associated equipment to include Turret Units, Hand Controller Units and Electronics Units.

FSR maintains Electro-Optic/Infrared (EO/IR) technology in support of areas of operation as they become known. Systems currently being supported are the Common Sensor Payload (CSP) and the Sky Warrior MTS. The FSR will support the aircraft repairs and sustainment of sensors utilized on the US Army Gray Eagle and Sky Warrior MQ-1 Unmanned Aerial Vehicles (UAV) as well as other platforms as they become known.

PRIMARY DUTIES AND RESPONSIBILITIES MX:

· The FSRs shall perform repairs during the PoP at identified sites in support of the Field repair level.

· Operations & Operational Maintenance tasks, such as preflight and post flight inspection of the system may be performed on a non-interference basis separate from any ongoing repair activity being conducted.

· FSR duties shall include testing, repairing, removing and replacing parts, loading software and firmware for systems, subsystems, equipment, and components.

· The sample repairs include replacing circuit card assemblies, high energy converters, along with various optical/mechanical assemblies.

· The FSR shall analyze and diagnose the failure mode, report the incident by electronic communications to the Government, notify the Government of all effected repairs, and perform the repair operation and complete the post maintenance checkout procedure.

· FSR support is required twelve (12) hours per day, seven (7) days per week (84 hours/week) OCONUS. FSR Support CONUS will be 8 hours per day, 5 days per week.

· Testing of repairs performed by an FSR in the Field shall be in accordance with Contractor Standard Test Procedures.

· Field repairs performed by FSRs inspected and accepted by the Government representative onsite as needed.

· The FSR will maintain a maintenance log that indicates the MTS Sensor per serial number, date received, customer complaint, required parts and material, stage of the repair, location of the MTS Sensor, date complete (or projected date to be completed), repair maintenance tasks performed).

FSR must be willing to potentially deploy overseas to austere/non-permissive environments for a minimum of six months at a time.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

· Previous payload maintenance experience highly preferred

· Previous OCONUS deployment experience highly preferred

· High School Diploma or equivalent.

· Current background investigation and clearance may be required.

· Capability to pass a Company background investigation.

· Maintenance certification or ability to become certified to maintain sensor payloads.

· A minimum of three years of repair/maintenance experience with advanced military electronic systems both at the Field and/or depot level.

· A high-degree of computer literacy: prior experience with software/hardware installation, knowledge of computer networking to include TCP/IP, Ethernet, and fiber optics.

· Ability to exercise discretion and judgment

· Resourceful

· Ingenuity in dealing with difficult situations

· Excellent communication skills.

· Demonstrated ability to work effectively in a small team environment.

· Effectively deal with problems involving several concrete variables in standardized situations.

· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

· Ability to apply principles of logical or operational thinking to a wide range of mission-related and practical problems.

· Demonstrated operational and programmatic knowledge and performance at a high professional level with minimal guidance and direction.

· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

· Ability to exercise discretion and independence of judgement in matters of significance.

· Strong computer skills.

· Strong customer service background.

· Excellent decision-making skills.

· Must hold a valid US passport

· Physical Requirements:

o Ability to pass rigorous Medical/Dental/Psychological pre-deployment screening per customer requirements, MOD17.

o Ability to lift and carry 80 lbs unassisted for short distances.

o Ability to work in small, cramped spaces.

o Ability to ascend/descend stairs, ladders and ramps while carrying up to 40 lbs.

o Ability to bend and/or twist legs, arms and body within normal range of motion.

o Ability to stand and walk without rest for at least two hours.

o Ability to perform required job duties outdoors in conditions that may include extreme high and low temperatures, rain, snow and high winds.

DESIRED:

· High School Diploma or equivalent.

· Military/Civilian aviation experience, including FAA private/commercial pilot or A&P certifications.

· Prior leadership experience.

· Additional foreign language fluency.

· Experience delivering systems training.

· Associates degree in a related discipline

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

This position requires access to or use of information which is subject to the federal International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). All applicants for this position must be U.S. Persons within the meaning of ITAR and EAR. ITAR and EAR define “U.S. Person" Any individual who is a citizen of the United States, a permanent resident alien of the United States, or a protected individual as defined by 8 U.S.C. 1324b(a)(3)

ArgenTech Solutions (AgTS) is committed to providing a safe, quality-oriented, and productive work environment. Alcohol and controlled substance abuse pose a threat to the health and safety of all AgTS employees, and to the security of the company’s equipment and facilities. For these reasons, AgTS is committed to the elimination of controlled substance and alcohol use and abuse in the workplace and workforce. AgTS policy ensures compliance with the Drug-Free Workforce Act of 1988.

AgTS policy is intended to comply with all state laws governing drug testing and is designed to safeguard employee legal privacy rights. Such records and information may be disclosed among managers and supervisors on a need-to-know basis and may also be disclosed when relevant to a grievance, charge, claim or other legal proceeding initiated by or on behalf of an employee or contingent new hire.

All contingent new hires for sensitive positions will be subject to testing. Any such contingent new hire who refuses to cooperate for a drug test or tests positive, will not be hired unless a follow-up test result shows a negative result. If the follow-up test result is positive, the new hire will not be allowed to reapply/retest in the future.

Any drug testing required or requested by AgTS will be conducted by a laboratory licensed by the appropriate state.