Release Train Engineer role (SAFe Certfied)

Release Train Engineer Role (SAFe Certified)

The Release Train Engineer (RTE) is a relatively new role for Insurance. This role is a servant leader and coach for the Agile Release Train (ART). This role is considered the Chief Scrum Master who facilitates program-level processes and program execution, escalates impediments, manages risk, and helps drive program-level continuous improvement. In addition to facilitating program events, RTEs are responsible for keeping both scrum team members and business and technology leaders apprised of progress against objectives.

Job Requirements:

• The RTE's focus is to deliver value by managing and/or facilitating program level processes, execution, Innovation, Program Dashboard Management, Team Integrations, Escalate Impediments, Manage Risk, and continuous improvement to deliver value
• Agile Team structure (SAFe), 3+ years
• Software development lifecycle understanding and process, 5+ years
• Superior delivery experience and skills including planning, facilitation, leading, communicating, and organizing, 5+ years
• Be an advocate, Coach, and educator within Insurance of Agile best practices (e.g., epics, Capabilities, features, program backlog management and facilitation, train-level metrics)
• Maintain a strong connection with people outside the organization to bring in recent research, data, and tools that can continue to mature Agile at Insurance especially enabling Built-In Quality Practices

Job Responsibilities:

• Manage the relationship with Product Managers, AVPs and VPs of IT Management, the Lean Portfolio Manager and other leaders to refine program backlogs
• Facilitate the agile processes at the program level, including planning periodic reviews and planning sessions with team and product stakeholders, such as ART Synch, Release Planning, System Demos & Solution Demos, the Inspect & Adapt Workshops, and the Scrum of Scrums
• Establish and communicate the Iterations and Program Increments (PIs) cadence with the Business Roadmap
• Facilitate the management and prioritization of all work and ensure alignment to the strategic roadmap
• Collaborate with the appropriate individuals to translate business strategy into technology strategy and ensure that capabilities required by the business are enabled
• Foster communication and collaboration between Agile teams within the Agile Release Train (ART) and all appropriate stakeholders
• Use tools to manage and improve flow of value through the ART
• Manage the program backlog that feeds work to the ART
• Remove barriers and impediments to ART effectiveness
• Identify enterprise-level continuous improvement opportunities and drive implementation
• Facilitate Program Increment (PI) Planning readiness and the PI Planning Event
• Optimize PI Planning readiness by fostering preparation of Vision, Backlogs, Roadmap and Ideation processes
• Facilitate relentless improvement for the ART through continuous improvement opportunities and ART Inspect & Adapt sessions
• Matures Agile practices of ART's teams and stakeholders
• Depending on tier level, execute on the workforce strategy for the workstream(s), inclusive of vendor partners, such that the ratios of employee/vendor, onshore/offshore, HIG offices, skill and technology needs are considered to achieve an optimum balance
• Track and communicate key ART metrics, including impediments execution progress and business value delivery
• Collaborate with IT leadership to define tolerable risk levels and manage/mitigate ART risks and dependencies
• Report planning results and epic status to senior management, business owners, product owners and other stakeholders
• Ensure all teams on the ART adhere to established governance models
• Maintain scorecards or productivity metrics consistent with Agile governance standards
• Partner with integrating LOB application Teams and application Production Support/Reliability Engineering teams
• Partner with and manage vendor implementation partner and 3rd party vendor integrations
• Manage and oversee resource planning and financial management for application Team
• Foundational understanding of application technology framework to guide and support team in delivery; demonstrated ability and desire to learn new technologies
• Matrixed reporting, provides coaching/feedback to ensure team success