Catering Events Manager

Catering Events Manager

The Catering Events Manager directs catering operations at Syracuse University, including the restaurant and catering services at the Inn Complete, and supports catered events in other University facilities across campus. This role plans and coordinates events for faculty, staff, alumni, donors, trustees, student groups, and guests, ranging from small gatherings of 2 to large events of up to 500 people. The Manager leads, trains, and schedules a diverse team and partners closely with campus offices to deliver excellent service. The Manager also develops and upholds catering policies and procedures and ensures compliance with county, state, and union requirements.

Education and Experience: Degree in Food Service Management, Hospitality Management or a related field, or three years of related experience in catering, food service, or event operations. An equivalent combination of education and experience will be considered. Supervisory experience preferred.

Skills and Knowledge: Experience with catering or event management software and point-of-sale systems like Catertrax preferred but not required. ServSafe Food Protection Manager certification needed (ability to obtain within 90 days of hire). Excellent written and verbal communication skills. Strong organizational and leadership skills. Ability to provide excellent customer service to a wide range of internal and external guests. Ability to train, schedule, and supervise a team that includes staff, bargaining unit employees, and students.