Server | Fabyan's Station

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state's largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.


Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

Overview:


As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we'd love to have you on our team.


Responsibilities:

• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.

• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.

• Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.

• Complete station set-up and breakdown/side-work.

• Polish and clean all water glassware on assigned station during each shift.

• Take food and beverage orders and upsell as often as possible.

• Be pleasant, smile and greet all guests using surnames when obtained.

• Send orders using MICROS systems.

• Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.

• Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.

• Present accurate check to guests and process payment.

• Assist in seating guests and answering phones for restaurant as needed.

• Cross train among other food and beverage outlets as needed.

• Perform any other duties as assigned by the restaurant manager.

Qualifications:

• Minimum 1 year of serving experience, high volume & casual environment preferred.

• Must adhere and agree to compensation acknowledgement and tip reporting guidelines.

• Must have knowledge of wine, spirits, and beer.

• Must be able to work a variety of shifts, including weekends and holidays.

• Maintain a professional business appearance, attitude, and performance.

• Must have unexpired Food Handlers obtain upon hire.

• Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.


Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.