Economic Stability Specialist (Field Specialist)

Job TitleEconomic Stability SpecialistAbout This JobThe mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Make a real difference in the lives of Louisiana families! In this dynamic role with Economic Stability, you'll help deliver critical support through programs multiple programs, ensuring timely and accurate benefits for those who need them most. Beyond casework, you'll mentor and guide staff, improve processes, and play a key role in strengthening service delivery across multiple programs. If you're passionate about public service, leadership, and creating meaningful impact every day, this is your chance to step into a rewarding and purpose-driven career.Please note: Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.Vacancies are available statewide across the following Regions. Each Region includes parishes. Applicants must select the region(s) they are available to work when applying.REGION 1 - Jefferson, OrleansREGION 2 - Ascension, East Baton Rouge, IbervilleREGION 3 - St. John, TerrebonneREGION 4 - Acadia, Iberia, Lafayette, St. LandryREGION 5 - Allen, Beauregard, CalcasieuREGION 6 - Avoyelles, Catahoula, Rapides, Vernon, WinnREGION 7 - Caddo, Claiborne, DeSoto, Natchitoches, Red River, WebsterREGION 8 - East/West Carroll, Franklin, Lincoln, Madison, Morehouse, Monroe, UnionREGION 9 - Livingston, St. Tammany, Tangipahoa, WashingtonMinimum QualificationsFive years of economic stability social services experience; OR Six years of full-time work experience in any field plus two years of economic stability social services experience; OR A bachelor's degree plus two years of economic stability social services experience; OR An advanced degree in a social sciences field, business, public, or health administration plus one year of economic stability social services experience. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.Job Duties And Other InformationJob Duties:· Determine initial and ongoing eligibility for Economic Stability programs by gathering, analyzing, and verifying client information in accordance with complex federal and state regulations· Manage a reduced caseload, ensuring accurate documentation, timely case actions, and clear communication with applicants regarding program rules and benefits· Identify customer needs and connect individuals to appropriate programs or community resources while providing respectful, culturally sensitive service· Interpret and apply policies, laws, and procedures to ensure compliance and support fair, consistent eligibility determinations· Serve as a lead analyst by training, mentoring, and providing technical guidance to lower-level staff, including reviewing cases for accuracy and timeliness· Assist supervisors in evaluating workflows, redistributing caseloads, and improving operational efficiency to maintain consistent service delivery· Support program quality through staff training, policy interpretation, monitoring case development, and assisting with audits, reports, and appeals documentationPosition-Specific Details:Location: Medical Vendor Administration / Economic Stability / StatewideAppointment Type: This position may be filled as a Probationary appointment, Promotional appointment, or Job appointment (temporary appointment that may last up to 48 months)Position Number(s): Multiple positionsCompensation: The salary range listed for this position reflects the minimum and maximum allowable pay range and is not the anticipated starting salary. New hires will typically be appointed at the Special Entrance Rate (SER) listed below, based on qualifications and experience. Higher salaries may only be considered for applicants with prior State of Louisiana classified service, in accordance with Civil Service pay rules.This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.Economic Stability Specialist - $22.76 hr / $1,820.80 bi-weeklyBenefitsLouisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found at Leave – Up to six weeks paid parental leave More information can be found at and Leave – State employees receive the following paid holidays each year:New Year's DayMartin Luther King, Jr. Day,Mardi Gras,Good Friday,Memorial Day,Independence Day,Labor Day,Veteran's Day,Thanksgiving Day and Christmas Day.Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their systemTeacher's Retirement System of Louisiana ( School Employees Retirement System ( among others