Senior CNC Field Service Technician

Job Description

Job Description

Position Summary

Lagun Engineering is seeking a skilled and motivated CNC Field Service Technician to install, maintain, troubleshoot, and repair CNC machinery at customer facilities and in-house. The ideal candidate has strong mechanical and electrical troubleshooting skills, excellent customer service abilities, and experience working with CNC equipment.

Key Responsibilities

• Install, commission, and configure CNC machines at customer sites.
• Diagnose and repair mechanical, electrical, pneumatic, hydraulic, and control system issues.
• Perform preventive maintenance and scheduled service on CNC equipment.
• Troubleshoot CNC controllers, servo systems, spindle systems, and machine components.
• Read and interpret electrical schematics, mechanical drawings, and technical manuals.
• Calibrate and test machines to ensure proper operation and accuracy.
• Provide customer training on machine operation, maintenance, and safety procedures.
• Document service calls, repairs performed, parts used, and recommendations.
• Coordinate with technical support and engineering teams to resolve complex issues.
• Maintain service vehicle, tools, and inventory of replacement parts.
• Travel to customer locations as required, including occasional overnight travel.
• Follow all company safety policies and OSHA regulations.

Qualifications

• Associate degree or technical certification in Industrial Maintenance, Mechatronics, Electrical Technology, or related field preferred.
• 3+ years of experience servicing CNC machines.
• Strong knowledge of CNC controls (Fanuc, Heidenhain, Fagor or similar).
• Experience troubleshooting electrical systems up to 480V.
• Mechanical aptitude including bearings, ball screws, spindle assemblies, lubrication systems, and machine alignment.
• Familiarity with PLC troubleshooting is a plus.
• Ability to read electrical schematics and mechanical blueprints.
• Strong computer skills and ability to complete electronic service reports.
• Excellent communication and customer service skills.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 pounds and work in manufacturing environments.

Preferred Skills

• Experience with machining and turning centers.
• Knowledge of G-code and machine programming.
• Precision alignment using dial indicators, laser alignment, and calibration equipment.
• Networking and industrial communication protocols (Ethernet/IP, Modbus, etc.)

Physical Requirements

• Ability to stand, bend, kneel, climb, and work in confined spaces.
• Lift and carry equipment weighing up to 50 pounds.
• Travel up to 50% or as needed.
• Ability to work overtime or weekends when required to support customers.

Benefits

• Competitive salary based on experience
• Health insurance
• 401(k) with company match
• Paid vacation and holidays
• Company vehicle (if applicable)
• Paid training and professional development
• Tools and equipment provided
• Career advancement opportunities

Why Join Lagun Engineering?

At Lagun Engineering, we are committed to delivering industry-leading CNC solutions and exceptional customer service. Our technicians play a critical role in helping manufacturers maximize productivity and machine performance. We invest in our employees through ongoing training, cutting-edge technology, and opportunities for professional growth.

Apply today to become part of a team dedicated to precision, innovation, and customer success.

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You should be proficient in:

• Heavy Equipment Repair
• Mechanical Troubleshooting Skills
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• Maintenance and Repair Skills
• Field Service Readiness
• Electrical Schematic Reading
• Equipment Repair & Maintenance
• Equipment Installation

Machines & technologies you'll use:

• CNC Mill (3-4 axis VMC) (Fanuc, Mazak, Okuma, Doosan, Makino, Dmg Mori Seiki)
• CNC Automation Solutions (Fanuc, Mazak, Siemens, Okuma, Makino, Dmg Mori Seiki)
• Manual Lathe
• CNC Lathe (2-4 axis) (Mazak, Okuma, Doosan, Takisawa, Dmg Mori Seiki, Murata, Nakamura, Hyundai - Wia, Hwachon)
• Boring Mill (Doosan, Hurco, Toshiba, Gidding & Lew, Kuraki, Union)
• Variable Frequency Drives (VFD)
• CNC Grinder
• Manual Vertical Mill (Bridgeport, ProtoTRAK, Sharp, Clausing, Tormach, Lagun)
• CNC Mill (5+ axis VMC) (Fanuc, Mazak, Okuma, Kitamura, Matsuura, Mikron, Dmg Mori Seiki, Hwachon)
• CNC Lathe (5+ axis) (Mazak, Okuma, Doosan, Miyano, Dmg Mori Seiki, Nakamura, Hwachon)
• Universal Machining Center (5 axis UMC) (Okuma, Matsuura, Dmg Mori Seiki)
• Universal Machining Center (3-4 axis) (Okuma, Toshiba, Dmg Mori Seiki)
• Programmable Logic Controller (PLC) (Fanuc, Siemens)
• Horizontal Machining Center (3-4 axis) (Okuma, Doosan, Makino, Toyoda, Niigata, Dmg Mori Seiki)
• Horizontal Machining Center (5+ axis) (Mazak, Okuma, Toyoda)
• Vertical Lathe (Okuma, Toshiba, Toyoda, Hwacheon)
• Engine Lathe (Hardinge, Milltronics, Colchester, Southbend, Clausing)
• Servo Motors