Production Manager/Scheduler - Commercial Printing & Signage

Overview We are a fast-growing commercial printing and signage company located in Garner, NC. Our operation runs a mix of digital and offset production, large-format/signage, finishing, mailing, and custom project work. We are looking for a strong Production Manager/Scheduler who can elevate our processes, strengthen the team, and help push a high-volume shop to its next level of performance. This is a hands-on leadership position that requires full-time presence in our Garner facility. Position Overview The Production Manager will oversee all day-to-day operations of the print production floor, including scheduling, workflow management, personnel, and continuous improvement initiatives. This role is responsible for a 10-person production team and will work closely with sales, project management, prepress, and leadership to ensure that jobs move efficiently through the shop. Key Responsibilities Production & Scheduling Manage daily production workflow across digital, offset, finishing, mailing, and large-format/signage departments. Create and maintain production schedules to ensure deadlines are met and resources are optimized. Prioritize jobs based on capacity, deadlines, and customer needs. Identify and solve production bottlenecks proactively. Daily paper and inventory ordering. Personnel Leadership Lead, coach, and develop a 10-person production team. Build a positive, accountable, and high-performing culture on the production floor. Oversee hiring and onboarding of production staff as needed. Operational Management Implement process improvements to increase efficiency, reduce rework, and enhance quality. Maintain strong working standards for quality control and safety. Collaborate with sales and project managers to align capacity, expectations, and job requirements. Contribute to costing analysis on a quarterly basis with Management. Qualifications & Experience 3+ years in a production management or supervisory role within commercial printing. Experience with both commercial print and wide-format/signage production is highly preferred (or at least exposure to a mixed print/sign shop environment). Strong understanding of scheduling, workflow optimization, and production metrics. Familiarity with MIS/production software (PrintSmith, Pace, Monarch, Logic, or similar). Ability to lead and motivate a team in a fast-paced, deadline-driven environment. Ideal Candidate Traits Strong communicator who collaborates easily with sales, project management, prepress, and leadership. Self-directed, organized, and solutions-oriented. Confident decision-maker with a calm, steady approach to shop-floor challenges. Process-driven with an eye for efficiency and improvement opportunities. High sense of ownership and accountability for the success of the production operation. Compensation & Benefits Salary commensurate with experience. Full benefits package (health, PTO, holidays, etc.). 401(k) and 401(k) matching; bonus based on performance. Company parties; opportunities for advancement. AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business. #J-18808-Ljbffr AlphaGraphics of Downtown Raleigh