Business Systems Analyst - New Business Technology
Lincoln National Corporation
Alternate Locations: Hartford, CT (Connecticut); Concord, NH (New Hampshire); Greensboro, NC (North Carolina)Work Arrangement: Hybrid/HomeRelocation assistance: is not available for this opportunity.Requisition #: 67783What you will be doing: As the Business Systems Analyst, you will create and share the product vision, manage product backlog to achieve goals and maximize work delivered by the agile pod. This role will consult with the Integration Lead for key decision making, resolving impediments and backlog alignment with the overall strategy. As the voice of the customer, this role will analyze and deliver on more complex Business System Analysis assignments and projects. They will act as a resource to applicable internal/external stakeholders. They will also consult and collaborate with business stakeholders to define and validate more complex information technology solutions that meet the needs, goals and objectives for the team. This position is being created to support and maintain integration platforms that enable strategic partners to streamline processes from submission to policy placement. This position will partner with external vendors, strategic partners, internal business, and technical teams to drive delivery of platform changes. This position will be accountable to continue to drive the API integration strategy and electronic capability adoption. Support will be needed for maintenance to the process that includes but is not limited to, product updates, questionnaire updates and form updates. The person for this role will need to be detail oriented, knowledge of high-level understanding of applying for life insurance, knowledge of or high-level understanding of APIs used for system integration, have the ability to work with others in a team environment, development of business requirements, user acceptance testing, and ability to communicate clearly and concisely with key stakeholders If this sounds like you, please read on!What you’ll be doing:
- Determines and recommends the most appropriate technical response to identified more complex problems, issues and/or defects by assessing impact and prioritization.
- Determines more complex IT best practices and suggests how to improve current practices.
- Develops more complex technical solution requirements for assigned area(s) of responsibility.
- Escalates more complex issues/conflicts to management as needed.
- Identifies and recommends process improvements that significantly reduce workloads or improve quality for their assigned area(s) of responsibility.
- Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
- May develop more complex test plans and perform testing as needed.
- May update tables as needed.
- Provides a more complex understanding the business usage of information technology (IT) and helping technology add value to the business.
- Provides more complex technical research and analysis to support business operations needs and presents findings to management or project leader.
- Serves as a mentor and shares knowledge with junior team members.
- Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects for their assigned area(s) of responsibility.
- Using structured requirements process, clearly articulates, documents and validates more complex technical requirements.Education4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) - Minimum Required4 Year/Bachelor's degree (or equivalent) - Minimum RequiredWhat we are looking for: Must-haves:3 - 5+ Years of experience in business systems analysis that directly aligns with the specific responsibilities for this position 0 - 1+ Years Review and analyze multiple complex data sources and document data elements, data flow, relationships, and dependencies. 0 - 1+ Years Develop and maintain data models and associated metadata to be forward engineered on the respective database platform. Life Insurance experience highly preferredWhat’s it like to work here?At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.What’s in it for YOU:A clearly defined career framework to help you successfully manage your careerLeadership development and virtual training opportunitiesPTO/parental leaveCompetitive 401K and employee benefitsFree financial counseling, health coaching and employee assistance programTuition assistance programA leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situationsEffective productivity/technology tools and trainingWork ArrangementHybrid/Home : Employees will work from home generally three days each week and come into a Lincoln office on a schedule their manager will help set, following any applicable in-office training period determined by their manager.About The CompanyLincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.
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