Network Administrator

Local candidates only, please. GENERAL DESCRIPTION Performs general network and systems maintenance tasks and resolves low to intermediate problems immediately. Escalates more complex issues to a higher level of support. Provides technical assistance and answers to users' questions, and assists users by troubleshooting problems with computer hardware, software, and network connectivity. ESSENTIAL JOB FUNCTIONS Identifies, investigates, and resolves users' problems with computer software and hardware Answers support calls, chat, email, and/or other communication from users with inquiries regarding technical issues, connectivity, printing, and similar concerns Consults with users to determine steps and procedures taken to identify and resolve the problem Configures, monitors, and troubleshoots Cisco switches, including VLANs, trunking, and port level issues Supports and maintains Fortinet FortiGate firewalls, including policy review, VPN connectivity, and firmware updates Administers Meraki dashboard environments, including MX security appliances, MS switches, and MR wireless access points Responsible for handling special projects, as assigned by the IT Director and/or IT Systems Administrator Supports and maintains the Microsoft 365 environment including Entra ID, Intune, Defender, Exchange, SharePoint, and Teams. Arranges service by software or hardware vendors to repair or replace defective products Maintains knowledge of technology innovations and trends Responsible for setting up and supporting Windows laptops, desktops, and mobile devices Performs other related duties as assigned MINIMUM QUALIFICATIONS Bachelor's degree (preferred) 2+ years of Active Directory and/or IT experience supporting users Ability to communicate clearly and effectively, both orally and in writing Comfortable with Windows Server 2019/2022 and network cabling Hands-on experience configuring and troubleshooting Cisco switches Practical experience with Fortinet FortiGate firewalls Working experience administering a Meraki dashboard environment (MX, MS, and/or MR) Required skill set in administration of Microsoft 365 (Entra ID, Intune, Defender, Exchange, SharePoint, Teams) PREFERRED CERTIFICATIONS Cisco CCNA Fortinet NSE 4 or higher Meraki Solutions Specialist (ECMS) Microsoft 365 Certified: Fundamentals or Administrator CompTIA Network+ or Security+ PHYSICAL REQUIREMENTS / WORKING CONDITIONS Some lifting of computer equipment up to 50 pounds on an occasional basis. Primary working conditions are typical of an indoor/office environment.

• Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)
• These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)

Equal Employment Opportunity The Port is an equal opportunity employer. The Port is committed to the spirit and letter of all federal, state and local laws and regulations pertaining to equal opportunity. To this end, the Port does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, sexual orientation, gender identity or expression, or other protected status including same sex marriages. Employees with same sex marriages are entitled to the same benefits and equality as all employees. This Policy extends to all terms, conditions and privileges of employment, as well as the use of all Port facilities. No form of unlawful discrimination, including unlawful harassment, will be tolerated. #J-18808-Ljbffr Port of Palm Beach