Retail Store Manager

Clothes Mentor is a recognized leader in the resale fashion industry, dedicated to providing a vibrant and supportive team environment. The company empowers employees to grow professionally and values work-life balance, making it an excellent place to build a career in retail management. Currently, there are opportunities for Store Managers in Training, Assistant Store Managers and Shift Leaders (part-time or full-time). These roles are ideal for individuals passionate about fashion, customer service, and team leadership. As a member of the management team, you will play a key role in driving store success, supporting team development, and ensuring an exceptional shopping experience for every customer.

Responsibilities

• Assist the Store Manager with all aspects of daily store operations, including opening and closing procedures
• Lead, motivate, and supervise team members to achieve store goals and deliver excellent customer service
• Participate in recruiting, hiring, and training new employees to maintain optimal staffing levels
• Ensure high standards of merchandising and visual presentation throughout the store
• Buy and price gently used clothing and accessories in accordance with company guidelines
• Uphold operational policies and procedures, including loss prevention measures
• Communicate daily and weekly goals to the team and monitor progress toward objectives
• Step into the Store Manager role as needed during their absence

Qualifications

• Minimum of 1 year of management experience in retail, restaurant, or other fast-paced environments
• Sales-driven, goal-oriented, and demonstrates high integrity
• Strong customer service, communication, and organizational skills
• Ability to manage time effectively and adapt to changing priorities
• Capable of frequent walking, standing, stooping, climbing ladders, pushing, and repetitive lifting
• Able to regularly lift up to 40 lbs and visually inspect merchandise
• Available to work 40 hours per week, including at least 2 nights and rotating weekends
• Ability to drive during assigned shifts

Benefits

• Competitive salary and bonus opportunities
• Outstanding health, dental, and vision benefits
• Generous employee discount at all company brand stores
• Paid holidays and closed on all major holidays
• Paid time off (PTO)
• Company-paid short-term and long-term disability
• 401(k) with company match
• Flexible schedules
• Employee referral and anniversary programs
• Opportunities for growth and professional development with a strong promote-from-within culture