Desktop Support Specialist

About US:
Tryfacta is a leading nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare IT Business Support and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996 we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.

Job Summary:
Tryfacta is seeking a Desktop Support Specialist for our client in Phoenix AZ 85034. This is a temporary contract assignment. If you meet the qualifications listed below and are interested please Apply Now!

Job Diva ID:26-05663
Position Title: Desktop Support Specialist
Location: Phoenix AZ 85034.
Duration: 6 month
Work Schedule: Monday through Friday 9:00 a.m. to 5:30 p.m.

Responsibilities for this position include but are not limited to:

• ABOUT THIS POSITION Currently there is one (1) 1st shift vacancy working on the End device team in Technology. This position will be responsible for providing end-user hardware and software support responding to helpdesk tickets providing support for Mobile device team and resolving complex tasks. Additionally this position will assist in the troubleshooting of audio/visual issues in conference rooms. Work schedule for this position will be Monday through Friday 8-5 pm. Alternate work schedules may be acceptable but not guaranteed. Responsibilities will include but not limited to:
  Responding to helpdesk tickets in a large enterprise environmentWill procure and issue mobile phones to and troubleshooting cellular devices tablets and each mobile device into an MDM large conference room Audio/Visual device support including working understanding of mobile device audits related to mobile devices such as no usage hardware inventory in afterhours/weekends on call rotation
  JOB REQUIREMENTS
  Experience providing technical support to end users in a fast-paced year of Active Directory device support with Remedy helpdesk with Microsoft IntuneExperience providing technical support for mobile applications in a with backup/restore software such as Samsung Smart Switch iTunes troubleshooting skills in desktop computer hardware and creating and improving technical documentation; documenting the systemspecifications and irregular hours second and/or third shifts weekends holidays and evenings isrequired to support 24x7 successful candidate must pass a Federal background the highest qualified will candidates will be must have excellent communication skills as they will be providing first andsecond level support to internal and external should be able to safely lift 50 possess and maintain a valid Arizona drivers license with a clean record.

Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

Required Experience:

IC