Inside Sales Representative

Job Description

Job Description

Job Summary

We are seeking a motivated and detail oriented Inside Sales Representative / Purchasing Agent to join our team. Reporting directly to the New Equipment Sales Manager , this role supports both our outside sales team and customers by coordinating equipment sales, purchasing activities, inventory management, and vendor communications. The ideal candidate is organized, customer-focused, and able to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Support the outside sales team and respond to customer inquiries regarding new equipment, including drives, motors, transformers, gearboxes, and related products.
• Prepare and process purchase orders based on customer quotes and sales orders.
• Review vendor order acknowledgements to ensure pricing, quantities, and delivery information are accurate.
• Track open orders and provide status updates to outside sales representatives and customers as needed.
• Follow up on outstanding quotes in accordance with company procedures.
• Initiate, process, and monitor manufacturer warranty claims.
• Monitor the general sales inbox and provide backup support to the New Equipment Sales Manager.
• Manage inventory levels and coordinate special order requests.
• Deliver exceptional customer service while maintaining accurate records and documentation.

Qualifications

• Strong organizational and time management skills with the ability to prioritize multiple tasks.
• Ability to work both independently and collaboratively as part of a team.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Excellent verbal and written communication skills, including phone, email, and in-person interactions.
• Strong attention to detail and problem-solving skills.
• Previous inside sales, purchasing, customer service, or industrial/electrical distribution experience is preferred.

Benefits

We offer a competitive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with Profit Sharing
• Paid Vacation
• Paid Sick Time