Senior Program Manager -Technology

Role Description

We are seeking a highly motivated and experienced Senior Program Manager to join the Enterprise Architecture team within JLLT. This individual will lead programs centered on AI Tools deployment across the enterprise and the development of AI agents purpose-built for JLL's business partners. The ideal candidate brings strong program management discipline, a passion for AI and emerging technologies, and a demonstrated ability to translate complex technical capabilities into business value for non-technical stakeholders.

Qualifications

• Bachelors or Masters degree in Business, Engineering, Computer Science, or a related field
• 3+ years as a Technical Program Manager, leading complex technology projects or programs from initiation to closure
• 3+ years of experience working directly with engineering or product teams
• 3+ years of experience managing cross-functional and/or cross-team projects
• Demonstrated familiarity with AI tools, generative AI platforms, or intelligent automation technologies (e.g., Microsoft Copilot, OpenAI, LangChain, or similar)
• Experience working with or supporting business partners as internal clients, with a track record of translating business needs into technology solutions
• Proficiency in relevant project management tools (e.g., Smartsheets, MS Project, Azure DevOps, JIRA) and methodologies (e.g., Agile, Scrum)
• Demonstrated history of driving organizational change, enhancing project delivery processes, and adapting to evolving technology landscapes
• High sense of ownership, urgency, and drive
• Ability to communicate clearly and effectively with developers, product managers, AI/ML engineers, and senior business and engineering leaders
• Proven track record with software or platform project planning, progress tracking, and risk management
• Experience working within and directing geographically dispersed, diverse, and virtual teams
• Strong understanding and experience with project scheduling, forecasting/budgeting, and resource management
• Understanding of enterprise architecture concepts and ability to work within an EA framework

Requirements

• 5+ years of project management experience including scope, schedule, budget, quality, risk, and critical path management
• 3+ years of experience in the technology industry with strong understanding of AI, machine learning, or automation concepts
• Hands-on experience or familiarity with AI agent frameworks (e.g., Microsoft Copilot Studio, AutoGen, CrewAI, or similar agentic platforms)
• Experience supporting or delivering AI-powered products or tools to business stakeholders
• Certification in project management (PMP, PgMP, PRINCE2, Agile, SAFe) is a plus
• Experience working in end-to-end product development with product managers and product lines
• Familiarity with cloud environments (Azure, AWS, or GCP) and API/integration ecosystems
• Experience in the commercial real estate industry or related fields is desirable
• Agile/Scrum Master certification is strongly preferred
• Executive reporting and presentation experience

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Location

Remote – Chicago, IL

Compensation

Estimated compensation for this position: 123,000.00 – 150,700.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.