AI Automation & Operations Specialist (Fixed Price Test Project)

Seeking an experienced **AI Automation & Operations Specialist** to design, build, test, and maintain business workflow automations for our clients. Our first projects focus on Turo and Airbnb operations, with opportunities to support additional industries as our client portfolio grows.

This is a **paid fixed-price test project** with the opportunity to become a long-term member of our Operations Team.

## Projects May Include

* Turo business automation
* Airbnb business automation
* AI-powered customer messaging
* CRM workflow automation
* Calendar automation
* Email automation
* SMS notifications
* Document generation
* Airtable integrations
* Google Workspace automation
* Make.com workflows
* Zapier workflows
* OpenAI integrations
* API integrations
* Webhook integrations
* Business process automation

## Preferred Experience

We're looking for candidates with experience in one or more of the following:

* Turo hosting or co-hosting
* Airbnb or short-term rental operations
* Business process automation
* Customer support workflows
* Make.com
* Zapier
* OpenAI and AI Agents
* Google Workspace
* REST APIs & Webhooks
* SOP creation and documentation
* QA testing and troubleshooting
* Excellent written and verbal English communication

## Responsibilities

You will be responsible for:

* Building business automation workflows
* Connecting third-party applications and APIs
* Testing every workflow before delivery
* Troubleshooting automation failures
* Creating clear documentation and SOPs
* Communicating project progress
* Recommending workflow improvements
* Building reusable automation templates
* Maintaining client confidentiality
* Meeting project deadlines
* Delivering production-ready systems with minimal revisions

## Success Looks Like

A successful contractor should be able to:

* Understand a workflow map and project requirements
* Build automations independently
* Test all workflows and edge cases
* Produce organized documentation
* Deliver reliable, production-ready solutions
* Require minimal revisions

## Ongoing Client Operations (Higher Compensation)

Contractors who successfully complete the paid test project may be invited to support ongoing client operations.

These assignments are **separate from the initial test project** and include **higher compensation** based on the scope of work, number of client accounts managed, and overall performance.

Responsibilities may include:

* Monitoring client Turo inboxes
* Responding to guest inquiries using approved SOPs
* Coordinating guest communication for check-in and check-out
* Monitoring automation health and resolving workflow issues
* Escalating emergencies to the client when required
* Coordinating cleaners, maintenance vendors, towing services, and roadside assistance
* Maintaining client documentation
* Providing daily or weekly operational reports
* Identifying opportunities to improve business operations and guest experience

## What We Provide

Each project includes:

* A detailed project scope
* Workflow maps
* Client requirements
* Defined deliverables
* QA expectations
* Ongoing communication throughout the project

## Growth Opportunity

This position begins with a **paid fixed-price test project**.

Contractors who demonstrate strong technical ability, professionalism, communication, documentation, reliability, and problem-solving skills will be considered for ongoing client work across multiple industries, including short-term rentals, e-commerce, professional services, and AI-powered business operations.

We are building a long-term Operations Team and are looking for professionals who want to grow with us.