B2B Escalations Specialist | ERP Resolver

Staffmark Total Talent Solutions is seeking a Customer Service Escalations Specialist for a contract role in Plano, TX. This on-site position supports our largest B2B customers and partners with Sales, Field Operations, and Product Support to resolve urgent issues quickly. You will manage escalations through MS SharePoint and related systems, track cases, communicate updates, and identify process improvements. Strong communication, problem-solving, and time management are essential. #J-18808-Ljbffr Atterro