Workplace Operations Manager

Workplace Operations ManagerCHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, and London.Role Overview:We're looking for an organized, resourceful and highly proactive Workplace Operations Manager to own the employee experience of our Los Angeles offices.You'll be the hands-on leader of our LA workplace: running day-to-day office operations, the vendors and services that keep things moving, and the programs that make it a place people want to be. You'll bring structure to a fast-moving environment, anticipate what employees and teams need, and build the systems and standards that let our LA workplace scale as we grow.This is a role for someone who's just as comfortable shaping the long-term strategy for our LA workplace as they are restocking the cups in the kitchen. No task is beneath you, and no problem is too big.You'll coordinate across internal teams and external partners to keep services reliable, spaces well run, and stakeholders aligned. In addition to daily operations, you'll take ownership of operational initiatives that improve the workplace, such as launching new service programs, tightening vendor processes, or improving how information and documentation are managed.This role could make sense for you if:You thrive in a fast-paced environment and enjoy keeping a busy workplace running smoothlyYou're energized by both the big picture of the employee experience and the operational details that make it workYou instinctively create systems, documentation, and processes where none existYou're comfortable managing multiple vendors, priorities, and stakeholders at onceYou communicate clearly, follow through consistently, and keep people informedYou're curious, resourceful, and willing to dig into unfamiliar problemsYou enjoy scaling operations and improving the way work gets doneResponsibilities:Own day-to-day operations across our LA building portfolio, serving as the primary point of contact for employees, building management, and landlordsManage workplace services end to end, including snack and beverage programs, office supplies, lunch services, mail and deliveries, and other on-site amenitiesSource, onboard, and manage workplace vendors, including contracts, pricing, service levels, invoicing, and performance reviewsPlan and run events and experiences in LA, from team gatherings and all-hands to leadership visits and seasonal programmingManage the LA workplace budget, tracking spend, forecasting needs, and finding savings without sacrificing qualityPartner with Facilities on maintenance, repairs, space moves, and building issues, ensuring requests are resolved quicklySupport office expansions, renovations, and relocations in LA, owning defined portions from planning through occupancyCoordinate closely with IT, Security, Finance, People, Legal, and business leadersMaintain accurate records for leases, floor plans, workplace standards, vendors, and operational documentationDevelop standardized documentation, workflows, and repeatable processes for workplace operationsGather employee feedback and use it to improve services, spaces, and programsHelp create scalable workplace practices that can support a growing, global organizationWork full-time onsite at our office in Los Angeles (El Segundo), CaliforniaMinimum Requirements:5–7 years of experience in workplace, office management, facilities, operations, or a related fieldExperience managing vendors and service contracts, and owning a budgetExceptional organizational skills and attention to detailStrong project management instincts with the ability to juggle multiple priorities simultaneouslyA hands-on, no-task-too-small attitude, with the strategic judgment to know which problems deserve a system and which just need doingAbility to work independently, identify what needs to be done, and move work forward without extensive directionA service-oriented, hospitality mindset and a genuine interest in the employee experienceComfortable building structure in ambiguous, fast-paced environmentsExcellent written and verbal communication skills across technical and non-technical teamsComfort learning and administering new operational tools and systemsCurious, resourceful, and proactive; you enjoy figuring things out and improving the way things are doneWhy CHAOS?Health Benefits: Medical, dental, and vision benefits 100% paid for by the companyAdditional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and moreOur Perks: Free daily lunch while you're working onsite, fully-stocked kitchen, unlimited PTO, casual dress codeCompensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonusesTeam Growth: 500+ employees and counting across 5 global officesSalary Range: $100,000 - $130,000The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.