Wraparound Care Coordinator

Wraparound Care CoordinatorUnder the assigned CCS supervisor, the Wrap Around Coordinator provides community-based services to identified youth, centered on Systems of Care and Wraparound. CSSW plays a critical role in the community behavioral health service delivery system, ensuring that services are family-focused, youth-guided, individualized, strengths-focused, and trauma-informed.Essential Duties and ResponsibilitiesTargets youth identified in the Pathways program by the State of Illinois, HealthCare, and Family ServicesServes Pathways to Success eligible youth identified within CSS (Care Coordination) at the Tier level CCSW (Care Coordination Services – High-Fidelity Wraparound) in line with the policies of the programProvides service with an evidence-informed, structured approach to care coordination that adheres to procedures requirements regarding child and family engagement, individualized care planning, identifying and utilizing strengths and natural supports while completing fidelity measures/monitoringAssists in the integration of all services provided for the youth and family by serving as a central point of communication for service components in service deliveryCollaborates with youth and families to identify both informal and formal supports to develop a Plan of Care and a Crisis Prevention PlanThis position serves a caseload referred to Pathways to Success Tier level Wraparound.Caseloads vary based on referrals received and accepted servicesPositions require work in High Fidelity wraparound caseloads that are 10;1 with no more than 12 if there is an identified need and approvalCompletes a strength-based assessment and required updates utilizing the IM CANS to identify both strengths and treatment target needsFacilitates and coordinates Child and Family Team Meetings (CFTM) at regular intervals, as required by policyCoordinates collaboration with all service providers to develop a comprehensive Plan of Care and Crisis Prevention PlanEnsures that care planning and decision-making processes uphold the values, preferences, beliefs, culture, and identity of the child, family, and their communityMonitors progress toward goal achievement and the indicators of success per care plan and revises the plan, as neededRegularly discusses progress toward goals with the client and encourages client feedback and client ownership of outcomes on a regular basisImproves client access to crisis supports and appropriate home and community-based services to support behavioral health needsAssists the team in adjusting the Plan of Care if movement toward goals is not happeningAssists the team in adjusting the Crisis Prevention Plan, as needed, and at regular intervals per policyAdvocates for the youth and family, especially towards their needs being met in the least restrictive setting possibleImplements services to avoid the unnecessary use of inpatient psychiatric hospitalization, residential treatment, and emergency roomsProvides active guidance/feedback during family contacts (i.e., during crisis interventions and other crisis stability events)Completes intakes per program needProvides transportation for clients within program guidelinesProvides training and education to caretakers where applicableMaintains highest ethical standards in keeping with professional affiliations and strength-oriented practicePlans and administers therapeutic interventions, when applicableMaintains a comprehensive client fileProvides support as needed during crisis and follow-up services, and at times may respond to Mobile Crisis Services, if the youth experiencing a crisis is currently engaged in servicesRepresents the agency at court hearings and attends required staffing meetingsAdheres to Evidence-Based/Informed program (ARC)Adheres to the fidelity of Wraparound facilitation, per job training, for CSSW staffProvide Family Support Program (FSP) and Specialized Family Support Program (SFSP) as neededPerforms other related duties as assignedQualificationsBachelor's degree from an accredited university in psychology, social work, counseling, education, or a similar-related field, or a Master's Degree in a human service-related fieldTwo years of experience coordinating care, including facilitating child and family team meetings and working with youth and families on a direct service levelValid driver's license and acceptable driving record with OHU required levels of coverage for auto insuranceAbility to work varying hours, including evenings and weekends, to accommodate families' needsRequires SkillsStrong collaborative, relationship-building, and communication skills to effectively resolve problems, achieve goals, and meet deliverablesResilience and creativity towards engaging non-engaged families and supportsTime management skills and the ability to consistently meet deadlinesKnowledge of the Illinois child welfare systems, including local resources and service providersExperience working with diverse populationsAttention to detailProficient computer skills, including computer, keyboard, and Microsoft WindowsEffective verbal and written communication skills. Strong knowledge of spoken and written English, sufficient to obtain, provide, or exchange informationAbility to exercise discretion and ensure confidentialityAbility to handle stress well and effectively de-escalate crisesAbility to write routine reports and correspondenceAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to handle decisionsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to maintain mental and physical alertness and an appropriate level of energyDemonstrated ability to utilize analytical thinking and independently make decisionsWe Invest in You!Tuition assistance up to $2500 per yearUp to 4 weeks paid Vacation Days, up to 6 paid Personal Days, up to 5 paid Sick days annually, and a Mental Health Day.Medical, dental, vision, 403b Retirement, flexible spending accounts, and health savings account.Agency paid life and ADD up to $50K based on salaryMultiple Voluntary Supplemental plans for Employee, Spouse, and Child(ren)Voluntary Legal Plans and Pet Insurance.The agency paid long-term disability and short-term disability.Career ladders, professional development, and promotion opportunitiesA Different Kind Of Employer800+ talented professionals strong, serving 10,000 children and families in Illinois and FloridaFiscally stable, $70 Million agency- strong since 1895Energetic leadership and a rich community of supportOne Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify.