Customer Service Technician
$20 - $22 per hourManpower
Customer Service Technician
Location: Quincy, IL (Onsite)
Schedule: Monday-Friday, 8:00 AM - 4:30 PM (30-minute unpaid lunch)
Pay: $20.00 - $22.00 per hour
Position Type: Temp-to-Hire
Join Our Team!
We are currently seeking a highly motivated Customer Service Technician to join our team in Quincy. This is an excellent opportunity for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.
Responsibilities
- Provide exceptional customer service and support to customers.
- Assist customers with order inquiries and resolve issues in a professional manner.
- Manage multiple tasks and priorities while maintaining accuracy and attention to detail.
- Work independently while collaborating effectively with internal teams.
- Utilize customer management and order processing systems to support daily operations.
Qualifications
- Customer-focused mindset with a passion for delivering excellent service.
- Self-motivated and able to work independently.
- Strong multitasking, organizational, and problem-solving skills.
- Ability to perform well under pressure and adapt to changing priorities.
- Positive attitude and professionalism when assisting customers, including those experiencing order-related frustrations.
- Previous customer service experience required.
- Experience with Salesforce, SAP, or similar CRM/ERP systems preferred.
What We Offer
- Competitive pay: $20-$22 per hour
- Monday-Friday work schedule with no weekends
- Opportunity for permanent employment
- Supportive team environment and opportunities for growth
Apply today and take the next step in your customer service career!
Are you Interested?
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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
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