Banquet Manager

Team Members are expected to display Core Hotels & Resorts Core Values at all times:Be incredibly friendly & positiveServe & respect othersBe smart about our businessEnthusiastically reimagineSUMMARY: The Banquet Manager is primarily responsible for delivering exceptional banquet and conference services to the guests. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The banquet manager will work with the outlet manager to ensure maximum efficiency.The Banquet Manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel’s Culture and Core Hotels & Resorts’ Core Values.ESSENTIAL JOB FUNCTIONS:Greet event contact and ensure all operational details are completeSupport with the banquet recruitment processEnsure all banquet staff are onboarded, trained, coached, disciplined, motivated, developed, and rewarded consistentlyCreate efficient, cost- effective schedules for assigned banquet staff based on forecast and budget.Lead in the management and adherence to all banquet standards, appearance and uniform guidelines, time and attendance policy, steps of service and service standards, etc.Corroborate proper ordering and inventory in place.Assign work and monitor the performance of scheduled banquet staff. - provide training and corrective directions.Work closely with Kitchen Staff to communicate speed of service, client numbers, and special requestsPerform pre-function meetings and review all information pertinent to service and set upAttend weekly BEO meetingsOversee duties of banquet house attendant, ensuring all set-up needs are met prior to an eventAssist outlet manager with operational oversiteEXPERIENCE & EDUCATION:Associate Degree and/or 2 years of equivalent experienceWorking knowledge of Microsoft Office and POS systemsPrior hospitality experience preferredAt least three years of supervisory experience in banquet operations preferredKnowledge of audiovisual equipment and kitchen equipmentJOB REQUIRMENTS:Must be a United States citizen or possess a valid work permitMust be able to read, write, and speak EnglishMust be able to accurately follow instructions, both verbally and writtenMust have flexibility with schedule to include evenings and weekendsMust be detail-oriented and work well under pressureMust be able to work in a fast paced environmentMust be professional in appearance and demeanorAbility to work a flexible schedule that may include evenings, weekends and holidaysMust have the ability to deal effectively and interact well with employeesMust have the ability to resolve problems/conflicts in a diplomatic and tactful mannerPossess strong motivational, organizational and verbal communication skills.Working CONDITIONS:Able to stand for full shiftAble to lift at least 30 poundsAble to work quickly under pressureAble to read a diagram and divide it into servers’ stationsMust be able to work in areas of loud noises.The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor. #J-18808-Ljbffr Radisson-Hotel-Group