Sr. Director, Business Modernization - Supply Chain

Company Profile McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effective. Job Summary The Business Modernization Lead is a critical, high-visibility role responsible for driving AI-enabled transformation across the North American Pharmaceutical Services organization. This leader will challenge the status quo, orchestrate cross-functional modernization efforts, and help the business shift from current to future-state ways of working. They will partner with key business leaders on execution of high-impact initiatives within the AIM28 program and identify opportunities for the adoption of AI and advanced technologies, ensure measurable business outcomes, with a focus on disciplined investment, and create tangible value delivery across assigned domains. Key Responsibilities Product Management Serve as the AI product strategist and voice of the business, identifying unmet needs, pain points, and opportunities for AI and analytics to drive transformation. Define product vision, problem statements, and success metrics in partnership with business and technical stakeholders. Lead discovery and ideation sessions and first-principles problem solving to translate ambiguous business challenges into well-defined opportunities and prioritized product roadmaps. Develop clear hypotheses for value creation and partner with technical Product Managers and teams to translate these into requirements and execution plans. Ensure alignment between product strategy, data strategy, and business objectives. Program Leadership & Integration In partnership with the NAPS business leaders, lead and integrate modernization initiatives across identified Big Bet initiatives. Translate business needs into AI use cases and process requirements. Lead work to design future-state processes that integrate AI capabilities (e.g., machine learning, GenAI / LLM, etc.), including identification of data requirements. Help drive execution, remove roadblocks, manage interdependencies, and ensure measurable business outcomes. Aggregate and synthesize progress ensuring consistency, alignment, and collaboration across initiatives. Identify risks, dependencies, and gaps, and proactively resolve or escape issues to maintain program velocity. Business Case & Value Realization Partner with Finance to develop and maintain robust business cases for initiative. Establish KPIs, track value realization, and provide actionable insights to ensure delivery of expected financial and strategic outcomes. Identify risks or gaps and proactively escape or resolve issues to support delivery of expected strategic outcomes and objectives. Change Leadership & Stakeholder Engagement Lead cross-functional workshops and discovery sessions to gather input and build consensus. Communicate process changes and AI impacts clearly to stakeholders at all levels. Act as a change agent, promoting adoption of AI-enabled processes. Constructively challenge legacy processes and mindsets, championing new approaches and fostering a culture of continuous improvement. Develop and execute change management strategies to ensure successful adoption of new processes, systems, and behaviors. Engage and influence top executives, building trust and credibility to drive adoption of modernization initiatives. Embed a culture of innovation, business unit-wide change adoption, and strategic alignment. Champion AI-enabled transformation to deliver both near-term results and long-term business impact. Documentation & Governance Contribute to enterprise process improvement frameworks and best practices. Ensure compliance with data governance, privacy, and ethical AI standards. Innovation & Thought Leadership Stay current on emerging AI technologies and process improvement methodologies. Recommend innovative solutions and pilot new approaches. Share insights and lessons learned across the organization. Support evaluation of build / buy / partner approaches across technology landscape. Education & Minimum Requirements Bachelor’s degree in business, engineering, technology, or related field or equivalent experience; advanced degree preferred. Typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications. Critical Skills 10+ years of progressive experience in business transformation, operations, or program leadership specific to healthcare. Demonstrated expertise in business transformation, strategy, or relevant healthcare industry roles. Experience mentoring, coaching, and sharing best practices, particularly in design thinking and transformation. Strong financial acumen, including understanding of financial modeling (e.g., ROI, NPV, IRR, capital allocation). Deep expertise in AI technologies, data analytics, and their application to business transformation. Additional Skills Proven ability to lead complex projects and workstreams, collaborating with diverse stakeholders to drive results. Skilled at challenging assumptions, probing ideas, and fostering innovative approaches to achieve better business outcomes. Proven ability to create frameworks and synthesize insights across programs, ensuring consistency, alignment, and integration across multiple initiatives. Exceptional communication skills with the ability to craft compelling narratives that influence executive decision-making and alignment. Demonstrated success in driving organizational change, resolving complex issues, and influencing senior stakeholders. Ability to build credibility and rapport with senior leaders, influence without direct authority, and drive cultural and organizational transformation. Thrives in dynamic, evolving environments, quickly adjusting to shifting priorities and taking on new responsibilities to deliver business impact. Work Environment Remote work environment with the ability to travel 20%. Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. Base Pay Range Our Base Pay Range for this position $158,700 - $264,500 Equal Employment Opportunity Statement McKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io. Resumes or CVs submitted to this email box will not be accepted. Join Us at McKesson McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. #J-18808-Ljbffr McKesson’s Corporate