Surgery Scheduler 1 - UHealth SoLé Mia

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The Department of Surgery is currently seeking a Full-Time Surgery Scheduler 1 to work onsite at SoLé Mia. The Surgery Scheduler 1 will be responsible for managing information related to clinical coordination and scheduling of surgical procedures, efficiently and effectively entering case into surgical scheduling system and coordinating the reassignment of surgical block time.  Interact directly with all physicians in campus and among the community, as well as ARNPs and RNs to assure smooth operation of the physician’s clinical practice. 

CORE RESPONSIBILITIES

• Creates and maintains daily schedule and complete edits in a timely manner.
• Completes all necessary paperwork prior to pre-op appointments including updating the surgery log book immediately after confirming surgery with patients.
• Monitors cancellation of physician surgical schedules.
• Obtains referral and authorization from PCPs or insurances
• Coordinate pre-op testing with outside medical doctors i.e., blood work, EKG, and medical clearance in a timely manner.
• Follows-up with medical doctor’s office and internal imaging techs to ensure that all the pre-op results are back in a timely manner to ensure timely procedure starts.
• Informs the patient regarding activities that will take place during his/her visit and provide patient pamphlets to the appropriate surgical facility.
• Works closely with the front desk staff when discharged patients need to schedule surgery in order to ensure efficient patient flow.
• Adheres to system policies and procedures concerning the registration process.
• Informs patients of their financial responsibility when appropriate (self-pay patients, non-contracted insurance coverage, etc.)
• Maintains effective communication with patients, physicians, staff members, and community physicians and their staff.
• Perform other duties as assigned.

CORE QUALIFICATIONS

Education:

• High School diploma or equivalent required. 
• Associate Degree preferred.

Experience:

• One (1) year of relevant work experience in a medical office, surgical coordination or insurance verification required.

Knowledge, Skills, and Abilities:

• Ability to operate computer terminal, retrieving and inputting information, as required, accurately.

• Ability to communicate effectively in verbal and written form.
• Ability to communicate well with physicians and other professionals.
• Ability to perform as a team player.
• Ability to interact and assist patients of all ages and patients with special needs
• Pleasant personality and speaking voice is essential.
• Ability to work under a high level of stress with time constrains while maintaining composure and sensitivity to each patient’s individual situation.
• Possess knowledge of Medicare, Medicaid, and various third party requirements.
• Ability to accurately schedule patient appointments to provider schedules.
• Must be diplomatic and be able to use discretion in relating with various types of people.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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