E-Commerce Specialist

Job Description

Job Description

E-Commerce Specialist

Caddis Capital is the management company for Alpine Home Medical, Copper Star Home Medical Supplies, You Can Home Medical, and Valley Medical Supplies. We are based in Draper, Utah, and provide support to over 220 employees in Arizona, Colorado, Idaho, and Utah.

We're looking for a detail-oriented, results-driven E-Commerce Specialist to support the growth and ongoing management of our online sales channels. This role will be responsible for maintaining our e-commerce websites, optimizing product listings, supporting digital merchandising initiatives, monitoring website performance, and collaborating with cross-functional teams to enhance the online customer experience. The ideal candidate is analytical, organized, and passionate about e-commerce and digital retail.

What Your Day Will Look Like:

• Manage and maintain e-commerce websites, ensuring products, pricing, promotions, and content are accurate and up to date.
• Create, update, and optimize product listings, descriptions, images, and categories to improve online visibility and customer experience.
• Monitor website performance and user experience, identifying opportunities to improve navigation, search functionality, and conversion rates.
• Assist with digital merchandising efforts, including product organization, featured collections, seasonal promotions, and inventory visibility.
• Collaborate with Marketing to support promotional campaigns, email marketing initiatives, SEO efforts, and online customer acquisition strategies.
• Analyze website traffic, sales performance, and customer behavior data, providing actionable recommendations for improvement.
• Troubleshoot website issues and coordinate with IT, vendors, or platform support teams to resolve technical concerns.
• Ensure the accuracy and integrity of online content while maintaining compliance with company standards and best practices.
• Stay informed on e-commerce trends, tools, and emerging technologies to support continued growth and optimization.

What We'll Need from You:

• 1-3 years of experience in e-commerce, digital merchandising, online retail operations, or a related field.
• Experience managing product catalogs, website content, and online merchandising activities.
• Familiarity with e-commerce platforms such as Shopify, Shopify Plus, WooCommerce, or similar systems.
• Strong analytical skills with the ability to interpret website and sales data to identify opportunities for improvement.
• Working knowledge of SEO best practices and digital marketing principles.
• Proficiency with Microsoft Excel and experience using reporting or analytics tools such as Google Analytics is preferred.
• Excellent attention to detail and organizational skills with the ability to manage multiple priorities.
• Strong communication and collaboration skills, with the ability to work effectively across departments.
• Self-motivated, adaptable, and eager to learn in a fast-paced environment.

Additional experience in DME, healthcare, or medical supply e-commerce is a significant plus, as is an associate or bachelor's degree in marketing, business, communications, or a related field.

Why Work Here?

Full-time employment at Caddis Capital Management offers Medical, Dental, Vision, and Life Insurance, a 401(k) program with company match, and other benefits designed to provide employees with security and support. We enjoy a business casual dress code, a team-oriented culture, and a friendly environment that encourages growth, learning, and collaboration.