Premium Supervisor | Chase Field

Levy Sector

Pay Range: $23-$25/hr DOE

Location: Chase Field Phoenix, AZ

Schedule: No two weeks look the same at Chase Field and that’s part of the excitement! We support MLB games, concerts, and special events, this position requires flexibility. You can expect a mix of evenings, weekends, holidays, and event driven shifts throughout the year.

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below:

Job Summary

Join our dynamic team at Chase Field as a Supervisor, you’ll play a crucial role in delivering high-quality food and service to our guests, ensuring they have a memorable time during events at the stadium.

• Oversee frontline team members; delegate daily tasks, conducts Pre-Shift meetings with assigned teams to effectively communicate daily goals, updates, and assignments.

• Oversee Premium areas including Premium Clubs, Suites, In Seats, and Catering.

• Supervise multiple location units; ensuring efficient operations and quality standards are met.

• Ensure proper department setup, cleanliness, and organization daily.

• Collaborate with Warehouse staff for product ordering, stocking, and inventory management.

• Work closely with frontline and back-of-house teams to execute event-specific menu items, ensuring adherence to event specifications, recipes, and Levy Core Signature standards.

• Enforce safety standards and food safety compliance, including proper food handling, cross-contamination prevention, and maintaining safe food temperatures.

• Ensure all equipment and stations are properly cleaned and maintained, following safety procedures and sanitation guidelines. Supervise equipment usage and cleanliness.

• Assist with inventory management by monitoring stock levels; complete production logs, monitor portion control and waste/spoilage/gratis logs.

• Conducts accurate inventory counts daily and monthly.

• Collaborate with management and team members to ensure timely service and efficient operations.

• Ensures excellent guest experience; deescalate and resolve guest complaints promptly.

• Operates POS system and oversees adherence to Levy’s Payment Integrity Policy; completes end-of-event reconciliation and administrative duties.

• Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns and performance issues.

• Ensure compliance with all Levy policies, procedures, and Levy Core Signatures.

• Performs other duties as assigned.

Required Skills:

• Excellent customer service skills; ability to interact professionally and effectively.

• Strong leadership, communication, and problem-solving skills.

• Ability to operate point-of-sale systems and cash-handling experience.

• Ability to multi-task in a fast-paced environment.

• Knowledge of food safety regulations, best practices, and sanitation requirements.

• This position may require the following valid certifications; ServSafe Alcohol Certification, and Maricopa County approved Food Handler certification.

• Flexibility to work evenings, weekends, and holidays as required for stadium events.

Qualifications

• Previous experience in the restaurant and/or sports entertainment industry

• 2 years’ experience in supervisory role preferred.

Physical demands:

• Ability to stand and walk for prolonged periods, ranging 6-12 hours, during events or as required by operational demands.

• Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.

• Exposure to heat, steam, and cold temperatures within the kitchen environment.

• Ability to lift, push, pull, and carry up to 50 lbs.

• Ability to bend, stoop, and kneel as needed.

• Frequently required to use fingers and hands to type, enter data, or operate equipment

Apply to Levy today!

Levy is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app

• Associate Shopping Program

• Health and Wellness Program

• Discount Marketplace

• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information.