Shift Leader
RJC LLC
Come join OUR Denny's TEAM! Now Hiring Shift Leaders We are looking for Shift Leaders to lead our Team! Whether you are looking for a Career or just some extra cash we are open to that! What's in it for you: Competitive pay Flexible schedule Career advancement - we always promote within - Employee discount Uniform Provided Employee Benefits Shift Leader As the Shift Leader, you are responsible to improve Guest satisfaction through financial controls, operations, the direction of Team Members, and compliance within the scope of an assigned shift. The Shift Leader has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the General Manager and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.
RESPONSIBILITIES
- Responsible for restaurant operations (labor, inventory variance) during assigned shifts.
- Provides production direction to Team Members concisely
- Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
- Delegates in a way that encourages teamwork during a shift to ensure that the restaurant operations comply with Company standards
- Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings
- Works with team to act on Guest feedback and resolve complaints in a timely, friendly, and professional
- Complies with the requirements of government regulations, Market Policy, food safety, Security Policy, operations, and policies and procedures relating to all activities in the restaurant during the shift
- Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions
- Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members
- Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift
- May perform essential functions and duties listed in the restaurant Team Member job description
- Flexible to work evenings, weekends, and holidays.
- Prompt and regular attendance on assigned shifts
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