Customer Service Representative
Express Employment Professionals Defunct
Job Full Description Seeking a customer focused person with great attention to detail and communication skills!
In this full time, long term, position you will be responsible for the following tasks...
- Handling incoming calls and emails - Providing a positive customer experience, helping to resolve issues and retain customers - Tracking account information in Excel - Connecting with customers with overdue balances - Computer documentation of calls - Escalating calls for dispute resolution - Verification of payments and researching misapplied payments - Coverage of front desk during breaks, lunches, etc.
This position requires good written/verbal communication and organizational skills, the ability to multi-task, experience with MS Word and Excel, as well as a calm, professional, demeanor.
Advancement opportunities and benefits! Apply today.
Santa Cruz, CA
1116
35 Penny Lane
Suite 3
Watsonville, CA 95076
In this full time, long term, position you will be responsible for the following tasks...
- Handling incoming calls and emails - Providing a positive customer experience, helping to resolve issues and retain customers - Tracking account information in Excel - Connecting with customers with overdue balances - Computer documentation of calls - Escalating calls for dispute resolution - Verification of payments and researching misapplied payments - Coverage of front desk during breaks, lunches, etc.
This position requires good written/verbal communication and organizational skills, the ability to multi-task, experience with MS Word and Excel, as well as a calm, professional, demeanor.
Advancement opportunities and benefits! Apply today.
Santa Cruz, CA
1116
35 Penny Lane
Suite 3
Watsonville, CA 95076
Vacancy posted 3 days ago
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