Field Engineer 4

Job Title

Candidate will be taking PC hardware break fix calls at various locations.

Must have reliable transportation. Must be able to pass drug and background screening. Must be able to complete required product training.

Required Skills: DELL Desktop PC, Install/Support, Expert

Education and experience: Must be able to pass drug and background screening.

The job requires a substantial amount of administrative work, such as filling out paperwork, reporting your time and location many times during the day, and reporting and documenting your activities in the ticketing system for each service call.

Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.)

The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweat shirts. Are you willing and able to comply with this dress code?

As of today, are you available to stay in this position for at least 6 months? Do you anticipate any reason you wouldn't be able to complete 6 months of service?

Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes.

Will there be any issue with this requirement? Do you have gaps in your resume between jobs? If so, explain why. Why did your last position end?

Technical Questions:

• Have you ever built or rebuilt a PC before. If yes, when was the last time you did this?
• What are the 6 main parts needed to build a PC?
• In the computer building process why do you need to use thermal paste or thermal compound?
• What are 3 things you are able to do inside the BIOS of a PC?
• What is the maximum amount of RAM that 32 bit version of windows 7 is able to recognize?
• What is the primary difference between a solid state hard drive and a conventional hard drive?
• What is a device driver?
• What is the purpose of windows device manager?
• How can you access the command prompt in windows?
• What is the command line command to display the IP address of a PC?