Product Manager, Personalization & Fulfillment

Job Description

Job Description

Product Manager, Personalization & Fulfillment

Boston, MA

From our nation’s earliest days, ABCorp has been a trusted force in security and innovation. In 1795, the federally chartered Bank of the United States entrusted American Bank Note Company with the critical mission of producing counterfeit-resistant currency for the young Republic. This early history established our company, now known as ABCorp, as a pioneer in secure printing, with innovations that served not only American banks but also international clients, a legacy that shaped our evolution into a global leader in secure manufacturing. What began with protecting America’s financial foundation now drives cutting-edge solutions that safeguard organizations worldwide.

Today, ABCorp sits at the intersection where authentication, payments, and secure access embrace next-gen (including additive 3D) manufacturing to meet the demands of a digitally driven world. We have built 230 Years of Expertise – no one knows secure manufacturing and authentication better, and no one has done it longer. We maintain global reach and compliance with eight locations around the world, and we’ve been trusted by fintechs, financial institutions, healthcare companies, governments, and brands across 120+ countries. We deliver end-to-end innovation through high-security, state-of-the-art facilities that are incubators for advancements in payments, secure access, and additive manufacturing.

The Team

At ABCorp, we know that our legacy and decades of achievement are powered by an exceptional team that embodies a true startup mindset.

The Product Management Team for Financial & Card Issuance at ABCorp builds physical manufacturing capabilities for secure payment products, enterprise SaaS products for central financial bureau issuance and instant issuance, and innovative digital products for consumer Tap-to-Activate, Tap-to-Authenticate and Digital Issuance. Product Managers work with customers to discover problems to solve and represent the voice of the customer to key internal stakeholders across Business Development, Client Success, Engineering, Marketing and Operations.

Learn more about ABCorp's story, products and team at abcorp.com.

The Role

ABCorp is seeking a highly skilled and experienced Product Manager to drives the product strategy and roadmap for our secure payment products. The ideal candidate will possess a strong background in product management, excellent leadership abilities, and a proven track of shipping enterprise SaaS products.

The ideal candidate will bring an intense customer focus, an ability to influence without authority, good product instincts, data-driven decision making and advanced problem solving using Artificial Intelligence and Machine Learning. As a leader for our Product and Engineering team, you will drive major impact at global scale – our products reach millions of people in their everyday lives across fintech, commercial, healthcare, and government industries worldwide.

This is an in-person role with our team based in Boston, MA.

How You’ll Make a Difference:

• Lead the end-to-end product lifecycle for secure payment card solutions and enterprise SaaS products – from vision and strategy through delivery, launch, and ongoing optimization.
• Translate customer needs, market trends, and industry shifts into product requirements, roadmaps, and business cases for product investment.
• Drive cross-functional collaboration with Engineering, Manufacturing, Program Management, Sales and Operations to bring new capabilities to market.
• Own customer discovery, leveraging customer insights, data, and real-world adoption and usage metrics to prioritize features that deliver measurable customer and business impact.
• Define and evolve product strategy across payments, secure access, and card manufacturing technologies.
• Serve as the subject-matter expert and evangelist for your products – articulating product vision, differentiation, and capabilities to customers, stakeholders, and partners.
• Collaborate with UX to design scalable, intuitive features, and with global engineering teams to ensure they are technically feasible and built to a high standard.
• Own the product backlog, sprint planning, and sprint demo and release communication for your product areas.
• Ensure product decisions are grounded in data, compliance requirements, and operational feasibility across a multi-site, high-security manufacturing footprint.
• Champion continuous improvement across global engineering and operations – identify and drive opportunities to implement customer self-service, simplify workflows, automate processes, and elevate the user experience for both customers and internal teams.
• Drive innovation through the launch of capabilities using Artificial Intelligence, Machine Learning, and market leading tools and technologies.

Who You Are

• Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field.
• 2-4+ years of Product Management experience, including ownership of complex technical products in enterprise SaaS, payments, ecommerce, fintech, or adjacent industries.
• Demonstrated success delivering customer-facing products from concept to launch to scale.
• Strong ability to translate business needs and customer problems into actionable product requirements and roadmaps.
• Experience leading cross-functional teams including engineering, user experience, manufacturing/operations, program management, sales, and marketing.
• Familiarity with payments, card issuance, authentication, identity, or secure manufacturing technologies.
• Excellent communication and stakeholder-management skills, with the ability to influence without authority.
• Strong analytical and data-driven decision-making ability.
• Comfort working in a fast-paced, evolving environment with multiple concurrent priorities.
• Ability to work onsite in Boston, MA.

Why Join ABCorp?

• Unique opportunity to solve complex customer problems on a global scale.
• Ability to shape secure payment, authentication, identity and additive manufacturing products that impact people’s everyday lives.
• Opportunity to work with a market leader at the intersection of fintech, security, and digital products.
• Company with rich legacy of innovation and trust.
• Incredible global team with collaborative work environment.
• Competitive salary and benefits package.
• Professional growth and development opportunities.

Please note, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time