Retail Customer Experience Specialist - Honda of Olathe

Honda of Olathe

Do you want to help transform the auto industry? Come let Honda of Olathe show you just how remarkable you can be!

At Honda of Olathe, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a Honda of Olathe teammate, you will play a direct role in that mission.

We value individuals who:

• Stay curious by seeking different perspectives, learning constantly, and adapting quickly
• Make it matter by maximizing impact and focusing on what matters most
• Win together by operating with a team first perspective
• Be caring by genuinely caring for and supporting others
• Act with courage by choosing courage over comfort in their decisions and actions, even when it is hard to do.

At Honda of Olathe we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits and opportunities across multiple states, and we think you'll agree that YOU BELONG AT HONDA OF OLATHE!

Your Purpose as a Retail Customer Experience Specialist:

• Help customers get excited about Honda vehicles by answering questions and demonstrating vehicles
• Discover each customer's needs, and then identify the right vehicle based on those needs
• Facilitate remarkable customer experiences
• Work with Sales Manager to complete the customer's purchase, ensuring the most personalized experience possible
• Successfully set up and deliver vehicles after the purchase process is complete
• Have the opportunity every day to build brand ambassadors for Honda vehicles with guests resulting in a long-term Honda customers

Requirements

Basic Qualifications:

• Must be at least 18 years of age and have a valid driver's license to operate a motor vehicle

Additional Qualifications:

• Customer service experience preferred

Your Well-Being:

• Competitive Pay: $20 + Bonus (Bilingual bonus offered!)
• Flexible Work Schedule: Full-Time
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day