Restaurant Supervisor
Hotel Yountville
Position Summary
The role is responsible for overseeing the service in the restaurant. The individual is also responsible for assisting the manager with training, motivating, and coaching the team members as well as assisting in other F&B outlets, whenever needed.
Essential Functions
- Must adhere to the company's Service culture 4 Keys to creating guests for life.
- Spear head the service at the Grill and ensure compliance with the policies and procedures.
- Train new associates as needed.
- Ensure work areas are organized and prepared for service and assist the team if needed
- Ensure work areas are neat and clean.
- Check that trays and tables are set to standards.
- Ensure quality control of all menus with regards to cleanliness and appearance.
- Assist in other outlets when necessary.
- Ensure that tables outside are cleared promptly.
- Ensure proper settlement of checks and timely service to the guests.
- Monitor food quality.
- Ensure communication with oncoming shift.
- Handle guest complaints or special requests, communicate to management when necessary.
- Be capable of training and performing all duties required of all food and beverage outlet employees.
- Hold pre-shift meetings daily to monitor service and promote up selling.
- Check staffing levels and adjust according to business demand.
- Knowledge of CA state liquor and food service laws.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Qualifications
- High School diploma or equivalent required.
- Two to three years of progressive experience in a hotel or related field preferred.
- College course work in related field helpful.
- Previous supervisory responsibility preferred.
Working Conditions and Schedule
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Please note this job description is considered to be a general outline of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be subject to changes or revisions by Peregrine Yountville Management LLC at any time with or without notice.
Peregrine Yountville Management LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.
Peregrine Yountville Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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