Receptionist

Job Description

Job Description

Receptionist
Westland, MI & surrounding areas
Schedule: Full-Time | Monday–Friday | 9:00 AM – 5:00 PM

Seeking a professional and welcoming Receptionist to join our skilled nursing facility in and around Westland, MI. This role is the first point of contact for residents, families, visitors, and staff, and is essential to maintaining a positive and organized front office environment.

Position Summary

The Receptionist is responsible for answering phones, greeting visitors, managing front desk operations, and providing administrative support in a courteous, efficient, and professional manner.

Responsibilities

• Greet residents, families, visitors, and vendors in a friendly and professional manner

• Answer and route incoming phone calls promptly and accurately

• Maintain sign-in/sign-out logs for visitors and vendors

• Provide general administrative support, including filing and data entry

• Communicate messages clearly and timely to appropriate departments

• Maintain confidentiality and comply with HIPAA and facility policies

• Support office operations as assigned by facility leadership

Qualifications

• High School Diploma or equivalent required

• Strong computer and basic office technology skills

• Excellent communication, customer service, and interpersonal skills

• Professional appearance and demeanor

• Ability to multitask and remain organized in a fast-paced environment

• COVID-19 vaccine required unless an approved exemption is presented upon hire

Benefits

We offer a comprehensive and affordable benefits package, including:

• Medical, Prescription Drug, Dental, and Vision Insurance

• Telemedicine Program

• Flexible Spending Accounts (FSA)

• Health Savings Account (HSA)

• Company-Paid Group Life Insurance

• Voluntary Term Life Insurance and Short-Term Disability

• 401(k) Savings Plan

• Employee Assistance Program (EAP)

• Paid Time Off (vacation, personal, sick, and state-mandated sick leave)

Benefits, bonuses, and variable compensation plans are based on applicable state law and factors such as employment status, job grade, location, and length of service.