Field Diagnostic Technician

Job Description

Job Description

Looking to build your career with a company that values innovation , stability , and people ? Join our dedicated team as a Field Diagnostic Technician at our Hunter Service Center, MO location!

Since 1946, Hunter Engineering has been aligning cutting-edge technology with a strong commitment to quality. As a family-owned , American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers.

We’re proud to be recognized as a Best Places to Work finalist by the St. Louis Business Journal for four consecutive years (2022 – 2025) – a testament to our commitment to our people. Here, employees are supported, challenged, and take pride in their work. We offer exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth.

If you’re ready to join a team that’s shaping the future of automotive service, read on.

The Field Diagnostic Technician I will primarily supply technical phone support for our field personnel, along with diagnosis, testing, and repair of mechanical parts/systems.

What You'll Do:

• Support field personnel via incoming calls/service tickets to accurately and effectively diagnose service issues and perform walk-through of necessary repairs ensuring resolution
• Build positive relationships with field personnel
• Report issues found on repaired systems for quality and technical documentation
• Collect and categorize data during and after contact in order to make appropriate product and service improvement recommendations
• Evaluate, troubleshoot and work in the repair process of all Hunter electronic/electromechanical components and systems
• Additional duties as assigned.

What You'll Bring:

• 2-year technical degree from accredited institution required, or relative industry accreditations with high school diploma or equivalent.
• 1-2 years of applicable experience required, prior experience with Hunter Equipment preferred
• Strong computer skills required for diagnosis of alignment and inspection systems. Computer diagnostics and networking skills a plus
• Outstanding mechanical aptitude preferred
• Knowledge of hydraulics and pneumatics is a plus
• No extensive travel required; this is an on-site position working in partnership with our field team (may request work at Headquarters in Bridgeton, MO a couple times per year)

What We Offer:

• Industry-Leading Healthcare Coverage
• Profit-Sharing Plan with Safe Harbor Contribution
• Generous Paid Time Off & Holidays
• Paid Parental Leave
• Tuition Reimbursement Program
• Free Onsite Fitness & Recreation Center

Join us in our mission to ‘Align People and Innovation to Drive Excellence!’

• Make Lives Better Together
• Take Pride in the Extraordinary
• Define the Standard