Principal Associate, HR Delivery and Horizontal Partner - Card

Principal Associate, HR Delivery and Horizontal Partner - Card You are joining a best‑in‑class HR Business Partner team to help enable game‑changing business results in US Card HR. This role supports key HR processes and projects across the Human Resource Business Partner (HRBP) teams, playing a critical role in delivering HR investments and coordinating logistics for talent management and performance management activities. Responsibilities Partner with the Experience Lead and other Horizontal Delivery Partners to drive best‑in‑class HR experiences for our associates. Partner closely with lead HRBPs for aligned client group(s) on core HR processes and business‑specific initiatives. Represent aligned client group(s) in central horizontal team meetings and planning to ensure Card‑wide approaches meet local business needs. Ensure HRBPs and business partners have a clear understanding of processes, roles, responsibilities, and deadlines, resulting in well‑managed HR processes. Partner with Talent and Performance Management Champions and HRBPs to design and execute the annual talent and performance calendar of activities. Analyze and report on talent data for HR Business Partners and their respective client groups, building custom data reports as needed to advance overall talent strategies. Partner with client‑facing HR Business Partner for aligned client group in building leader‑facing materials to advance business imperatives, including custom data reports and organizational updates. Support client‑facing HR Business Partners and the specific teams they support with general inquiries and requests. Manage project workstreams and/or small‑scale projects in support of team goals or business needs. Establish SME with HR data systems—Workday, People Data Hub, Talent Development Tool, etc. Provide feedback to help drive continuous improvement of HR processes and experiences. Key Competencies for Success Strong organizational skills and follow‑through. Meticulous attention to detail. Excellent written and verbal communication skills. Clear and proactive stakeholder management. Foundational process and project management skills. Ability to ‘dive deep’ and build subject‑matter expertise in key HR programs and processes. Basic Qualifications High School Diploma, GED, or equivalent certification. At least 2 years experience in project or process management. At least 2 years of experience in Human Resources. At least 1 year experience with data management and reporting. At least 2 years of experience in Google Suite products (Sheets, Slides, Docs). Preferred Qualifications Bachelor’s Degree. Project Management or Process Management Professional Certification. Agile SCRUM certification. 3+ years of experience in Human Resources. 3+ years of experience in Project or Process Management. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Salary and Compensation McLean, VA: $120,800 - $137,900 Richmond, VA: $109,900 - $125,400 This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. #J-18808-Ljbffr