Manufacturing Program Manager (Electronics Exp. Preferred)

Job Description

Job Description

Job Title: Manufacturing Program Manager (Electronics Exp. Preferred)

Department: Engineering

Report To: Manager, Program Management

Location: Cleveland

Sal ary : $80,000

 

Po sit ion  Summary:

The Program Manager is responsible for interfacing with the customers concerning their products and managing projects from prototyping to the production phase of the product lifecycle. Activities include the creation of the Device History Records (DHF), routers and all other documentation required to ensure that products are manufactured to the customer’s specification. The Program Manager is also responsible for managing project changes, continuous improvement of production workflow, and providing technical support to the production operators.

 

Essential Functions:

• Directly interface with customers as a primary point of contact for Company
• Discuss with the customer the schedules, development criteria, production issues, return material authorizations (RMA), root cause analysis and corrective action plans.
• Responsible for the creation of assembly documentation, Device History Record (DHR), manufacturing tooling requirements, process workflow, and initial training of the production floor associates.
• Coordinate with Test Engineering to develop, install, maintain and qualify test stations when required.
• Troubleshooting of test failures and the creation of troubleshooting guides.
• Evaluate and communicate customer requirements, requested changes, and manufacturing issues to cross-functional departments to ensure that customer requirements are met and issues resolved.
• Directly interface with production to resolve production questions.
• Lead the development of Production Failure Mode Effect Analysis (PFMEA) and Value Stream Mapping (VSM) for assigned projects.
• Write or review quotes and Statement of Work (SOW) for new projects or revisions to existing assemblies. 
• Work with Quote Coordinator for quoting, cost updates, new assemblies, and development of a statement of work.

Education and Skills :

• BS or MS degree in Engineering, preferably Electrical. 
• Strong written and verbal communication skills as well as good planning and organizational skills required. 
• Proficiency with Microsoft Office suite and knowledgeable working in CAD platforms (Altium, SolidWorks, AutoCAD, or comparable).
• Electrical circuit design, analysis, and troubleshooting experience are preferred.
• At least five (5) years of medical, aerospace, or industrial engineering experience, including customer-facing capacities.
• The Program Manager can expect up to 15 percent travel.

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