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HVAC Service Technician / Installer

$24 - $38 per hour

Aire Serv of Lake Forest - Gurnee

Job DescriptionJob DescriptionAire Serv is looking for a skilled HVAC Service Technician/Installer to be a trusted partner in building our reputation for excellence and customer focus. This is more than a job; it is an opportunity to shape a growing business, set the standard for quality and doing right by the customer, and step into a leadership role as our team expands. This is a customer-facing, residential service role where you’ll meet the customer in their home, complete the necessary repairs or maintenance, talk with them about recommended solutions, and install new systems.If you are ready to take ownership, lead by example, and grow with a company that values respect, integrity, and serving the customer with enthusiasm, we want to talk to you.Apply today, and someone from our team will respond within three business days.Why You’ll Want to Join Our TeamCompetitive Pay: $24–$38/hr. base (based on experience) + $20K–$30K annual bonus potential for meeting performance goals (e.g., service quality, sales, customer satisfaction)Year-Round Work: No seasonal layoffs — steady income all yearBranded Company Van & Fuel Card – no wear and tear on your vehicleCompany tools and 5G tablet – be equipped to do the jobPaid Time Off – we value work-life balanceRobust Training & Resources – paid training with access to industry-leading tools and support.Your Responsibilities as an HVAC Service TechnicianDeliver world class installation, maintenance, and repair of residential HVAC systemsBuild lasting customer relationships through excellent communication and serviceIdentify and recommend system upgrades, indoor air quality solutions, and accessories to customersAssist in implementing operational processes and best practicesLead by example and help train future team membersWhat We’re Looking ForMust-Haves:3+ years residential HVAC experience (service & install)HVAC accreditation & EPA CertificationValid driver’s license with clean driving recordAbility to lift 60+ lbs. and work in varying conditionsProfessional appearance and strong communication and customer-facing skillsA positive attitude, customer-first mindset, and a strong sense of pride in high-quality work.Nice-to-Haves:ServiceTitan Mobile experienceProven track record in accessory, indoor air quality, and system replacement salesTo Succeed in this RoleWe employ a front-line service system that, when followed, will consistently generate 5-star reviews.The office team has your back and will ensure you have sufficient time with each customer to do a thorough and complete job.You are willing to take on the hot attics and crawl spaces to get the job done. And you are willing to take the time to explain things to the customer in a way they will understand.You are committed to continued training, taking advantage of company-provided opportunities, and investing time into your personal and professional development.How We’ll Measure PerformancePunctuality, Reliability, and Availability – These things impact our customers and the rest of the team.Quality of Work – The work must be done correctly the first time.Efficiency – Doing the job well and promptly are critical to success in this role.Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring high customer satisfaction.Key Service Metrics – We use a scorecard system so that you have clear goals that you are confident you can achieve and will know exactly how you are performing.How to Know If This is the Job for YouYou are team oriented. When you join Aire Serv as an HVAC technician, you will be part of our local team and a larger community of like-minded service technicians.You love a smooth process. Our HVAC techs follow our Aire Serv process, ensuring a consistent and amazing experience for our clients, while growing their income and career.You empathize with the customer. You understand what a customer is going through and show that you care by listening to their concerns. You walk them through their options in a way that the customer understands. You are there to help today and in the future.You want to help build something from the ground up and take a leadership role. You know how to get things done and are excited by the challenge of building something new based on proven processes and business models.Benefits & PayThe pay range for this position is $24.00 to $38.00, depending on your experience and knowledge. In addition, candidates are eligible for over $20K–$30K annual bonus potential for meeting performance goals (e.g., service quality, sales, customer satisfaction)

Vacancy posted 3 days ago
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