Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
Our office opened in January 2024. We have a culture of working hard but also having fun each day. Our main goal is to help our customers protect what they have and plan for their future. Because our office recently opened, any new hire will get to see first-hand how to grow a business and get invaluable experience that they could take with them if they also wanted to be a business owner in the future.

There are many opportunities not only to grow within our office (promotions, raises, bonuses etc.), but also with State Farm. That could mean opening their own State Farm office, deciding to move to a position with State Farm corporate, or start a business in another field. This can be a position a new hire could see become their long-term career, or a great opportunity to get important experience and learn about how a small business operates which they could take with them into their next job/role.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Mitchael Weg - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.