Manager, Quality

Lead Quality Supervisor

DP World Contract Logistics delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. Are you an individual who can drive the execution of quality processes and monitor effectiveness through KPIs? The Quality Manager position requires strong leadership competencies with a wide variety of experience in change management, operational analysis, and business process improvement. Join our growing team in Melrose Park today!

About the Role

How you will contribute:

• Manage and analyze data from customers and internal sources as input for problem solving and communicate/report to appropriate personnel.
• Interacts with staff within the location and within the Company and all customer and prospective customer representatives.
• Directly supervises Quality functions and staff across all shifts and provides consistent direction of the company's quality plans.
• Administer all projects and documentation relative to assigned processes (i.e. operator instructions, PFMEA's and process control plans).
• Develop and design irreversible corrective actions for known problems.
• Use established problem solving techniques to reduce process variation.
• Manage quality processes and reports – 3rd party sorts, suspect material, damage material etc.
• Suspect Material - maintain relationships with suppliers to deal with suspect material.
• Champion Lean engineering goals. Includes being an aid in developing, implementing and maintaining a Lean culture within the organization using a hands-on approach in order to provide input on processes from a quality perspective.
• Responsible for the development, implementation and monitoring of the Quality System.
• Reports to Management on effectiveness of the Quality System.
• Generate, interpret, analyze, and communicate results using management tools, graphs, and reports; actively coach the organization concerning quality with tools and reports.
• Provide input on document enhancement and retention; Maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization for maintaining ISO system.
• Other duties as assigned

Your Key Qualifications:

• Progressive experience performing professional level quality management duties; preferably in automotive or logistics industry.
• Additional education, training and/or work experience in area of specialization inherent to the position may be required.
• Knowledge of principles and procedures used in logistics operations and practice.
• Bachelor's degree in business, engineering, or related field preferred.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. The pay range for this role is $90,500-$110,100, paid bi-weekly, with the potential for annual bonus payable in April every year. Company-offered benefit options include medical, dental, vision, 401(k) with up to 4% Company match, paid time off, Company-paid Basic Life and AD&D, short- and long-term disability insurance, plus additional voluntary and supplemental options and wellness programs.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.