Service Technician

Service Technician

Build a Career That Matters with One of the World's Most Respected Employers!

Full Job Description

Overall Function

• Service customer product as specified on the customer order.
• Work with the highest regard for personal safety and the safety of others.
• Assume full ownership of position function, with understanding of role in relation to the success of the Service Center.
• Provide valued input and observations for customer service and operational improvement.
• Continuously improve on the knowledge of products and services offered by Solideal Onsite Service.

Main Duties and Responsibilities

• In House and Onsite installation of material handling tires utilizing a hydraulic tire press.
• Dismounts and mounts tires as specified by the customer order.
• Must display effective time management capabilities.
• Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
• Report to the Service Manager immediately: Material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
• Other duties as assigned.

Direction Received

• The position requires an individual who can work independently, in addition to, ability to follow accurate, specific, and technical instructions. Direction will be provided by the Regional Service Manager and/or Operations Manager as needed.

Required Skills

• High School diploma or equivalent.
• Must have a valid driver's license and clean driving record.
• Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process.
• Must be able to lift up to 100 pounds with mechanical assistance ie; forklift, Lift table, Lift Gate etc.
• Must be able to pass background check at appropriate stage consistent with state law as a condition of an offer of employment.
• Previous experience in an industrial environment and/or mechanical aptitude preferred but not required.
• Knowledge of MS Office Suite (Word, Excel, etc.) software applications. ERP system knowledge a plus but not required.
• Exhibit strong attention to detail, initiative, critical thinking, and leadership skills.
• Ability to effectively communicate with customers on a professional level regarding product and business operations.
• Punctual, reliable, and willing to work overtime as required.

Provided Training

• Product and Services offered by Solideal Onsite Service
• Proper Tire Mounting Procedures
• Customer Service, Safety/ISO Training
• Urethane flat-proofing process
• Hydraulic Tire Presses are related tooling
• Urethane Flat-Proofing Equipment
• Required Computer and Smart Phone Usage
• Safe and Responsible driving.
• Exposure to various noises and hot/cold conditions at customer locations (indoor/outdoor). Periodically exposed to fumes or airborne particles.
• Company policies and procedures

Job Type: Full-time

Starting Pay: As listed in the posting w/ additional incentive bonuses.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift with weekly overtime after 40 hours
• Day shift(start times may vary)

Application Question(s):

• Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process.

License/Certification:

• Driver's License (Required)

Work Location: One location

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.
• Innovation-Driven: Work on projects that matterfrom sustainable materials to digital transformation.
• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at View email address on click.appcast.io.

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!