Hospitality Director

Field Day Brewing Co., the first and only brewery in North Liberty, IA, is seeking an experienced Hospitality Director to lead and elevate our taproom operations. As the Hospitality Director of Field Day Brewing Co., you will be responsible for building systems that support exceptional guest experiences, strong team performance, and consistent operational execution. This role focuses on developing scalable hospitality standards that allow Field Day to grow beyond our current location and into future markets. You will work closely with the Taproom leadership team, culinary leadership, brewery team, and executive leadership to ensure operations run efficiently while delivering a memorable and welcoming guest experience. What is Field Day Brewing Co.? Field Day Brewing Co. is the first and only brewery in North Liberty, IA, excited to reframe and disrupt the traditional view of breweries by pairing exceptional hospitality with world class beer. We have established ourselves as the premier lager brewery in Iowa while executing everything from hazy IPAs, bold barrel-aged stouts, to fruit forward sours. In addition to our craft beer program, we offer a full service restaurant with a menu prepared on site. Field Day is a place where guests can gather, relax, and enjoy great food, beverages, and hospitality. As Field Day continues to grow, our vision includes expanding our hospitality driven taproom experience into new markets such as Des Moines and Kansas City. What does Field Day Brewing Co. provide you? Competitive salary based on experience Leadership development and internal growth opportunities A collaborative work environment with strong team culture Salary: $80,000/year and up based on experience Employee Perks & Benefits Employee Shift Meals Paid Time Off Paid Parental Leave Medical Coverage Options- Field Day covers 90% of medical premiums Dental Coverage Options Employee Food & Beverage Discounts- 25% off food for you and up to 1 guest. 25% off beverages for you. Craft Concepts Restaurant discounts to over 25 locations in Iowa, Nebraska, Kansas & Missouri! 25% off food for you and 1 guest, Sunday-Thursday. Merch Discounts- 50% off all Field Day Merch Career Growth & Training Support Job Responsibilities Hospitality Director primary duties performed on a regular basis Develop and maintain hospitality systems that support consistent service, strong team execution, and operational efficiency. Oversee taproom operations to ensure exceptional guest experiences and brand aligned hospitality. Build scalable operational processes that support future taproom growth and multi location expansion. Partner with taproom leadership to drive service standards, guest engagement, and team accountability. Lead hospitality initiatives that improve service flow, guest satisfaction, and team performance. Provide coaching and leadership development for taproom managers and FOH leadership. Support hiring, onboarding, and leadership development within the taproom team. Monitor operational performance including labor execution, service standards, and guest feedback. Partner with the brewery, culinary, and marketing teams to ensure strong alignment between guest experience and brand initiatives. Oversee execution of events, beer releases, and promotions to ensure consistent guest experiences. Ensure taproom service standards, cleanliness, and hospitality culture are consistently executed. Develop and implement training systems that support team growth and operational consistency. Identify opportunities to improve systems, staffing models, and service execution. Attend leadership and L10 meetings and contribute ideas that improve operations, culture, and efficiency. Ensure compliance with company policies, alcohol service regulations, and health and safety standards. Perform other duties and responsibilities as necessary to support business operations Key Performance Indicators (KPIs) Guest experience ratings and guest feedback Hospitality standards execution Labor performance and operational efficiency Employee engagement and leadership development Event participation and guest traffic growth Taproom sales and to go beer sales Expectations Consistently demonstrate reliability by upholding company policies and operational standards. Maintain a flexible schedule including evenings, weekends, and holidays as needed to support operations. Lead by example and model Field Day Brewing Co. core values in every interaction. Communicate clearly and professionally with leadership, peers, and team members. Be proactive, adaptable, and solutions oriented in a fast paced hospitality environment. Support Field Day’s growth strategy and future expansion into additional markets. Qualifications 3 plus years of hospitality leadership experience in restaurant, brewery, or hospitality operations Strong operational and systems thinking mindset Proven ability to develop teams and build leadership accountability Experience supporting high volume hospitality environments Excellent organizational, communication, and problem solving skills Experience developing systems, SOPs, and scalable operations preferred Beer knowledge is a plus but not required Ability to obtain I-PACT Certification Ability to obtain ServSafe Certification within 30 days of employment Ability to stand and walk for prolonged periods of time Ability to lift and carry up to 50 lbs *Field Day Brewing Co. is an equal employment opportunity employer #J-18808-Ljbffr