Academic Program Operations Administrator III, Graduate & Combined Accelerated Programs

Academic Program Operations Administrator III

Essential Duties & Responsibilities

• Oversees operational aspects of an academic program, assessing and modifying program processes as needed to meet department and quality assurance goals
• Creates and manages course schedules and calendars. Maintains and tracks a master schedule, collaborating with faculty to ensure compliance with course delivery procedures
• Handles program operation logistics such as ordering course materials and handling instructor payments
• Analyzes program metrics and performance measures and assists with reporting of program goal assessment results
• Prepares and monitors the program budget, including purchase orders, invoice payments, and monthly financial reconciliations
• Serves as liaison with students on operational issues and concerns. Gathers feedback on program effectiveness and supports the continuous improvement of services by providing recommendations to program leadership
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of program/project management in higher education
• Knowledge of budget management
• Skill in analytical and critical thinking
• Skill in interpersonal, verbal, and written communication
• Ability to manage multiple projects simultaneously
• Ability to define, manage, and improve business processes

Minimum Education & Experience

• Bachelor's degree in related field
• 5 years of relevant experience
• Equivalent combination of experience & education may be considered

Job Level Overview

Specialized Contributor Level 3 - A senior-level role requiring broad understanding of the profession or field of work. Independently leads diverse and often complex assignments, projects, or programs. May act as a mentor and guide less experienced staff.

Application Materials

Cover Letter, Curriculum Vitae or Resume

Candidates must be eligible to work in the United States.