Technical Program Manager, Software Delivery & Operations

Job Overview We’re seeking an experienced Technical Program Manager to drive initiatives that improve developer experience, software quality, and operational excellence through better systems, smarter processes, and strategic use of AI. This role operates closely with platform engineering, release engineering, and developer productivity initiatives across Sonos software development. It sits at the intersection of software development, platform engineering, and engineering enablement, shaping the systems and workflows that power Sonos product development across cloud, mobile, web, and embedded platforms. It’s ideal for a technically fluent leader who loves creating clarity, structure, and continuous improvement in complex, cross‑functional environments. Location & Visa Sponsorship Location: This position is considered hybrid, allowing for a combination of remote work and in‑office collaboration. Qualified applicants must live within commuting distance of our Boston office location and should expect to be in office a minimum of 3 days per week. Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any U.S. employer, both now and in the future. What You’ll Do Program Operations and Execution: Support planning cadences, status reviews, and cross‑functional coordination across engineering and platform teams. Help maintain work tracking and reporting systems using tools such as Jira, GitHub, and Confluence. Build workflow automations using APIs across systems such as Jira and Confluence, leveraging AI‑assisted development tools including Claude Code to accelerate experimentation and operational improvements. Assist with dependency management, risk tracking, and execution follow‑through across multiple concurrent initiatives. Contribute to the evolution of engineering metrics and operational reporting frameworks such as DORA and SPACE. Build experience managing increasingly complex technical programs over time. Qualifications Required Qualifications 3 to 7 years of experience in technical program and project management, engineering operations, or related roles within software or platform‑focused environments. Familiarity with modern software development practices including Agile methodologies, CI/CD, and DevSecOps. Hands‑on experience configuring or operating engineering tools such as GitHub and GitHub Actions, Jira and Confluence, Jenkins, or AWS. Experience with AI‑assisted development using tools such as GitHub Copilot, Claude Code, OpenAI Codex and ChatGPT, Google Gemini, or Cursor. Ability to collaborate effectively with engineering and cross‑functional stakeholders in technical environments. Strong organizational, communication, and problem‑solving skills. Demonstrated ability to coordinate initiatives, improve processes, or support operational execution within technical teams. Preferred Qualifications Interest in developer experience, platform engineering, and software delivery operations. Understanding of software delivery metrics or operational reporting concepts. Familiarity with cloud, mobile, web, or embedded software development environments. Desire to grow into broader technical program leadership responsibilities over time. Compensation & Benefits Base pay range: $146,000 – $182,000, based on geographic location. The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. Employees in high‑cost locations may be compensated at the upper end of the range, while those in medium or low‑cost markets may be compensated at the lower end of the range. Compensation details listed in U.S. job postings reflect the base salary only, and do not include bonus, equity, or benefits. Benefits: Medical, Dental, and Vision Insurance 401(k) plan with company matching and immediate vesting Open Time Off policy (OTO) 80 hours of sick time upon hire, refreshed annually Up to 12 paid holidays per calendar year Generous paid leave program for new parents or to care for a family member with a serious health condition Short‑ and long‑term disability for your own medical condition Company‑paid Disability, Life, and AD&D Insurance Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance Mental health benefits Employee discount program Sonos Radio HD – on us! Equal Opportunity Employer Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to View email address on click.appcast.io and let us know the nature of your request and your contact information. #J-18808-Ljbffr Sonos LLC