US-Patient Registration Representative - Emergency Department

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.As a Patient Registration Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.This is more than registration — it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.Location: Ascension Dell Seton Medical Center - University of TexasShift: Full-time, Sunday – Tuesday 6 AM – 6 PM, Wednesday 6 AM – 12 PMWhat You’ll Do:Verify patient insurance coverage accurately and efficientlySupport collection efforts and ensure patient financial responsibilities are appropriately addressedMaintain accuracy while managing multiple accounts and priorities simultaneouslyCommunicate effectively with patients, insurance companies, and internal departmentsAssist with resolving insurance-related issues and discrepanciesMaintain compliance with organizational policies and proceduresCollaborate with nurses, physicians, and care teams to ensure smooth patient flowWhat We’re Looking For:Previous insurance verification experience is requiredBilingual preferredStrong multitasking and organizational skillsExcellent time-management skillsAbility to work effectively under pressure and meet deadlinesAdaptable and able to respond quickly to changing prioritiesStrong attention to detail and problem-solving skillsReliable attendance and punctuality are essentialParticipation in the Emergency Department on-call rotation twice per monthWork some holidays based on departmental needsDemonstrate flexibility to adjust to operational changes with little noticeMaintain excellent attendance and dependability standardsWhat You’ll Gain:Experience in healthcare administration & patient accessExposure to revenue cycle, insurance processes, and hospital operationsOpportunity for growth within R1A team environment focused on innovation, collaboration, and patient experienceMeaningful work supporting patients during urgent and emotional momentsWhy You’ll Love This Job:Make a Real Difference : Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.Learn Healthcare from the Ground Up : From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth.Fast-Paced, Never Boring : You’ll move between systems, phone calls, and in‑person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.Supportive Team Environment : We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.For this US-based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at View phone number on click.appcast.io for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California ConsentTo learn more, visit: R1RCM.comVisit us on Facebook #J-18808-Ljbffr