Compliance Manager
Neighborhood Health Center
Compliance ManagerUnder the direction of the Director of Risk & Compliance, the Compliance Manager supports overall compliance with all Health Center Program requirements and other applicable Federal, state, and local laws and regulations.Essential Job DutiesMonitor and interpret federal, state, and local regulatory requirements affecting health center operations.Develop, maintain, and monitor the organization's compliance program by monitoring updates, managing policy reviews, tracking regulatory changes, and ensuring integration into policies and workflows.Conduct compliance audits, reviews, monitoring activities, and gap analyses.Assist in coordinating HRSA Operational Site Visit readiness activities and corrective action tracking.Utilizes expertise in the HRSA Electronic Handbook (EHB) system to create and ensure timely and accurate submission of required documentation and information.Manage the review, approval, maintenance, and updating of organizational policies and procedures.Review and support compliance-related training and education activities.Monitor compliance elements related to CLIA, credentialing, privileging, and other regulated clinical activities.Provide organization-wide education, training, and consultation on compliance requirements, regulatory changes, policies, and best practices to support a culture of compliance and accountability.Partner with the Risk Manager on compliance and risk mitigation initiatives.Conduct research and analysis regarding regulatory, compliance, and legal issues.Monitors and assesses current and future NHC projects for compliance risks by attending project meetings, performing pre-launch reviews and maintaining compliance logs.Provide compliance reports, dashboards, and updates to leadership as requested.Assist in reviewing sliding fee discount program relating to regulatory compliance.Support Credentialing team in maintenance of credentialing and privileging portals in the EHB.Other duties as assigned.QualificationsEducation and/or ExperienceBachelor's Degree in a relevant field is required.Must have at least 3 years' experience working in healthcare, preferably in a patient-centered or community health center environment; or an equivalent combination of education and/or experience may be qualifying.Knowledge, Skills, Abilities & BehaviorsAbility to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations, and treat everyone with respect and dignity.Ability to develop and write medical policies and procedures in a professional manner.Knowledge of state and federal regulations and ability to interpret.Ability to professionally communicate both orally and in writing.Excellent organization and follow-up skills required.Ability to maintain a high level of confidentiality required.Working ConditionsThis position is full-time, and will typically work Monday-Friday, 8:00am to 5:00pm, with the ability to have a flexible schedule that generally falls within core business hours.This position will generally sit for long periods of time.This position may travel to other clinics to attend meetings or complete audits and reviews.The noise level in the work environment is usually moderate.Regularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.Occasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.
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