Project Support Specialist

Job Description

Job Description

About Community Housing Network

Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents. 

Community Housing Network is building thriving communities and overcoming homelessness and housing instability  through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion. 

Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including:

• Health Insurance
• Dental
• Vision
• Health Care and Dependent Care Flexible Spending
• 401k
• Life Insurance
• Long Term Disability Insurance (Full-Time Salary staff)
• Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident
• Generous Vacation and Medical Leave Time

Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain’s Cool Place to Work. 

Project Support Specialist (Temporary) 

Department: Strategic Revenue & Communications 

Reports to: Manager, Strategic Revenue & Communications

Employment Status Classification: Full-Time Temporary, Non-Exempt

Hourly Rate: $22.00 - $23.00 per hour 

Job Description Summary:

Community Housing Network (CHN) is seeking a highly organized, detail-oriented, and proactive Temporary Strategic Revenue & Communications Support Specialist to provide operational, administrative, and project support to the Strategic Revenue & Communications Department.

This role is ideal for someone who enjoys turning ideas into action, improving processes, organizing information, and helping projects move from planning to completion. The successful candidate will serve as a hands-on team member who can manage details, document processes, maintain systems, and support a variety of fundraising, communications, donor relations, and departmental initiatives.

The primary focus of this position is execution, ensuring projects, processes, and administrative tasks are completed accurately and efficiently while helping strengthen the department's overall operations.

Essential Functions:  

• Support donor database (Bloomerang) maintenance, reporting, and data cleanup.
• Assist with donor lists, email marketing lists, and newsletter distribution processes.
• Help develop, document, and improve departmental workflows and procedures.
• Support fundraising initiatives, donor stewardship activities, annual appeals, and grant-related processes.
• Assist with special events, including project tracking and coordination.
• Compile reports and data to support fundraising and strategic decision-making.
• Provide administrative and organizational support to the department.
• Help implement projects and initiatives by completing tasks, coordinating details, and following through on action items.  
• Assist with the development and implementation of special initiatives, including the end of the year Welcome Home Basket programs.
• Assist with additional projects and operational needs as assigned. 

Qualifications and Skills:

• Strong organizational and time-management skills.
• High attention to detail and commitment to accuracy.
• Ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.
• Comfortable learning and using technology and database systems.
• Experience with CRM systems, donor databases, email marketing platforms, or project coordination preferred.
• Proficiency with Microsoft Office applications, particularly Excel, Word, Outlook, and Teams.
• Ability to work independently while collaborating effectively with team members.

Agency Expectations:

• Commitment to confidentiality, integrity, and adherence to organizational values.
• Adhere to agency policies and procedures.
• Demonstrate exceptional communication and organizational skills.
• Maintain a positive and respectful attitude.
• Demonstrate flexible and efficient time management and ability to prioritize workload.
• Consistently report to work on time and prepared to perform duties of position.
• Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations.
• Execute all duties within the framework of Housing First and trauma-informed care principles.
• Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness.
• Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve.
• Have a strong work ethic that equally prioritizes the needs of participants and the needs of the organization.
• Display effective leadership skills to gain and maintain credibility, trust, and respect of all employees.

Travel:

Occasional travel is required for this position. This position works both in-office and remote.

Work Environment and Physical Demands:

While performing the functions of this job, the position is both sedentary and at times requires the ability to be active including standing, bending, lifting and/or arranging files and office products and supplies and may require employee to periodically stand on a short step stool to access files. 

Disclaimer

This job description describes the general nature of the duties and requirements of this job. It is not intended to be an exhaustive list or to limit the supervisor’s ability to modify work assignments as appropriate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.