Insurance Verification Specialist

Insurance Verification SpecialistAustin Retina Associates is seeking a responsible, self-motivated individual to assist in providing unparalleled patient satisfaction while verifying, communicating and tracking insurance.Duties/ResponsibilitiesVerify insurance for new patients, all insurance changes, review coverages, co-pays, co-insurance, and deductible information to ensure that both patient and physician are aware of coverages prior to diagnosis and/or beginning of treatmentAssist with pre-authorization of inpatient treatments with insurance companies to ensure treatments are covered, verifying and communicating co-pays, co-insurance, and deductible informationConnect patients with subsidized or discounted coverage insurance options when eligible or availableVerify required referrals by contacting referring physician offices via phone, email, or faxCommunicate openly with co-workers via phone, electronic messages, and by updating patient chart notes in real timeCreate records of documentation and communication with insurance companies and referring physicians. Will scan and input data into EMR/EHR systems including AMD, MDI and Practice PlusOther administrative duties as neededRequired AttributesMaster multiple computer systems including Google, Microsoft Office, Teams, data managementWill master ophthalmology and retina terminologyDevelop and maintain strong relationships with referring doctors, practices, and patientsStrong organizational and follow through skills with competing demands and prioritiesPrevious experience in medical office, insurance or administrationPreferred AttributesDemonstrated effectiveness showing courtesy, diligence, integrity, and teamwork in alignment with ARA core valuesStrong interpersonal skills including effective listening, clear communication, effective customer problem resolution with warm encouraging demeanorAbility to develop and maintain effective peer relationships at work within a fast-paced, and at times a high-stress environmentExperienced with health insurance verification and physician referrals trackingBilingual in Spanish for inbound/outbound callsPosition DetailsSchedule assigned by Supervisor, approximately 9-6 or 8-5 weekdays 8-5pm during weekdaysNo travel requiredHourly pay, FLSA non-exempt, eligible for overtimePhysical Demands and RequirementsProlonged sitting, some standing and walking, talking and hearing both in person and by telephone; use hands to finger, handle and feel objects or controls; reach with hands and arms. Occasionally required to stoop, kneel, bend, crouch and lift up to 10 pounds on occasion. Specific vision abilities required by this job includes continuous use of a computer terminal, viewing multiple computer screens, close vision, distance vision, depth perception, color vision and the ability to adjust focus. Viewing images and operating computer devices constantly.