Senior Information Associate - Mental Health -

Senior Information Associate - Mental Health Pros

St. Peter's Health Partners is seeking an individual to assist with clerical duties at our Personalized Recovery Oriented Services (PROS) office located on 6th Avenue in Troy, New York. PROS is a comprehensive recovery program that helps people with mental health or dual disorder conditions work toward their personal goals like living independently, improving relationships, or going to school or work. PROS is designed to provide support through recovery, helping individuals build coping and life skills, and stay on track with goals. Our Senior Information Associate helps keep the office running smoothly!

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
• Work/Life: Positions and shifts to accommodate all schedules
• We offer great Benefits Including: Competitive Pay, Paid Leave. Shift Differentials, just to name a few.

What you will do:

• This position requires knowledge of front-end check-in and check-out procedures including reception, insurance verification, and appointment/referral scheduling. Applicant must be detailed oriented and possess excellent customer service skills. This position also requires a great deal phone work. Must be able to triage work coming in from multiple sources and accomplish tasks at hand daily.
• The position would entail managing multi-line phones, starting charts, directing visitors, filing and general clerical duties.

Specific duties include but are not limited to:

• Medical record maintenance
• Supply monitor/ordering
• Daily billing and reconciliation
• Monthly charge entry

What you will need:

• High School Diploma, Associates preferred or 3 years related experience
• Minimum of 3 years of experience as an Information Associate or related healthcare clerical experience.
• Patient billing, multiple phone line experience
• Positive attitude and be self-motivated
• Strong interpersonal and communication skills
• Previous medical office experience
• Attention to detail, multitasking

Pay Range: $17.25 - $22.54

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.