PM TECHNICIAN

Job Description

Job Description

Job Title: PM Service Technician I

Employment Type: Full-time
Salary: $20-$25 per hour
Schedule: Monday - Friday, 6am to 5pm. Some overtime will be available

Position Overview

Under the close supervision of the Shop Supervisor or Service Manager, this entry-level position is responsible for aiding in the repairing, rebuilding and servicing of heavy construction and lift truck equipment in-accordance with recommendations and specifications published by equipment manufacturers. In this entry-level position, thinking/decision making requirements are limited. While the candidate must be able to perform simple assignments (e.g. changing oil, removing components, etc.), most problems (80%) are referred to the supervisor (or higher-level service technicians) for resolution. The emphasis in this position is on attending and participating in assigned training classes and gained experience and achieving proficiency in higher level skills.

Essential Duties and Key Responsibilities:

• Qualified candidates must have great communication and customer service skills, along with basic computer skills

• Work with dispatch, service operations, sales and the technical support team to make sure great customer service is provided to both our internal and our external customers

• Removes and installs hoods, guards, counterweights, sheet metal, tracks, forks, masts and other external parts as directed

• Assists in the removal and installation of hydraulic valves, engines, transmissions, clutches, drive axles and other major components

• Cleans parts with petroleum-based solvents, parts bead blasting machines or similar cleaning methods

• Assists in diagnosing malfunctions, failures, any other problems, and in evaluating worn/used parts. As instructed, orders new and rebuilt parts from parts books and shop parts personnel

• Completes assigned service reports needed to document parts/labor expenses and repair methodology.

• Performs miscellaneous housekeeping duties, including but not limited to sweeping/mopping floors, painting shelves, racks and aisle markers, etc.

• Candidate must be able to work independently completing preventative maintenance and small repairs at customers locations

• Complete all required online technical training classes

Minimum Education, Skills, and Professionalism

• High School diploma or GED equivalent required

• Must be able to read, write, and have basic math and mechanical skills

• A two-year vocational education certificate or equivalent knowledge is preferred

• Proven ability to think critically and solve complex problems

• Strong analytical skills, demonstrated ability to pay close attention to details, excellent accuracy and completeness, and adherence to strict deadlines

• Basic level of computer literacy with ability to send/receive emails, navigate/complete mobile service orders, navigate digital service/parts manuals and schematics

• Ability to communicate in English (orally and in writing). Diplomacy skills to deal effectively and professionally with obstacles that arise when making contact with visitors, customers, outside vendors and company contacts

• Ability to learn the correct use of overhead hoists, cranes, as well as lift trucks, that lift and move equipment and components

• Ability to use power-assisted and ordinary hand tools (impact wrenches, hammers, ratchet and open-ended wrenches, pry bars, pliers, etc.) to assemble, disassemble and repair equipment and components

Working Conditions

This position requires one to operate in ever changing environments. This is a physically demanding position requiring long periods of standing, kneeling and repeated motions. Brief to prolonged variations in weather, temperature, noise and noxious fume exposures. The position involves exposure to extremes in temperature and weather conditions. The candidate is required to work in areas which are dusty, greasy and slippery that would require careful footing. This position often involves exposure to high noise conditions (in excess of 85dBA), as well as frequent exposure to potentially hazardous chemicals and materials.

Please call us at View phone number on ziprecruiter.com

#ZRSALI

#NSSA