Administrative Assistant- Pharmacy

Administrative Assistant

Hampton University, a dynamic historically Black university known for excellence in education and community engagement, invites qualified candidates to apply for an Administrative Assistant position at the newly established HU Cares Pharmacy and Integrative Wellness Center. This full-time role offers a unique opportunity to serve a diverse campus and community population by supporting the delivery of high-quality, patient-centered care for medical and mental health concerns.

*This is a grant-funded position, available until June 30th, 2026. Continuation of the position is contingent upon the continuation of related grant funding.

The Administrative Assistant will provide administrative and clerical support for Hampton University Cares Program. The successful candidate will report directly to the HU Cares Program Manager(s).

Job Duties:

The duties listed below are representative of the knowledge, skill, and/or ability required for this position. Therefore, the successful candidate will be expected to:

• Provide reminder phone calls and assist with clerical aspects of patient triage
• Receive and disseminate confidential mail and correspondence exercising discretion
• Draft responses to routine correspondence
• Prepare daily schedules for the Clinical Staff
• Manage and maintain all general files
• Interact professionally with university officers, faculty, staff, and students
• Order and maintain office supplies
• Order and maintain laboratory supplies
• Manage incoming calls to HU Cares
• Demonstrate the ability to work in a fast-paced and confidential environment
• Demonstrate a skilled use of computerized applications for word processing, spreadsheets, and databases
• Other duties as assigned by the Program Manager(s)

Qualifications:

• This position requires one who is patient-centered, accessible and open to providing administrative support in a medical setting.
• Experience working with diverse populations.
• The successful candidate must be able to work collaboratively with students, faculty, and serve as a liaison to community partners.
• Must possess the ability to administratively deal with student crises as they arise
• Must be able to work collaboratively across disciplines.
• Must have administrative experience and/or proven administrative skillset

Requirements:

• Completion of a Bachelor's Degree from an accredited college or university.
• Administrative support/clerical experience
• The ability to deliver outstanding customer service
• Must Communicate effectively both orally and in writing with a wide variety of constituencies including administrators, faculty, and staff
• Learn and work with the medical record systems
• Perform tasks with use the use of office equipment to include computers, copiers, scanners, etc., and Microsoft Office (Excel, Outlook, Work, PowerPoint, etc.)
• Exercise confidentiality and discretion at all times.
• Prioritize, plan, and organize multiple tasks and projects using organizational skills.